Retailing

DULLES, VA. – National Electronics Warranty Corp. (NEW), a provider of extended service contracts and buyer protection programs for consumer electronics products, has Web-enabled...

NEW YORK – e-SIM, which produces online product simulations for e-commerce and customer support, has developed a new version of its LiveManuals program that...

SAN FRANCISCO – etown, the five-year-old provider of online content and e-commerce infrastructure services for consumer electronics retailers and manufacturers, has added JCPenney and...

Is there anyone out there old enough to remember TV dealer Mort Farr of Upper Darby, Pa.? Back when color was the newest benefit...

Would Tom Hanks have cast away his volleyball in trade for a consumer electronics product? Would he have traded it for Pamela Anderson? One...

The following memo was written by Wireless Zone and Boomer McCloud founder Russ Weldon for his retailer partners, but his nine simple rules of...

LAS VEGAS -When GE Capital finally pulled the plug on the once venerable Montgomery Ward last month, was it simply an isolated incident or...

NEW YORK -Etown.com, the Web-based consumer infomediary, e-commerce platform and b-to-b cyber service, has bestowed its consumer electronics Product Of The Year awards for...

DANIA BEACH, FLA. -Amid the usual frenzy surrounding the holiday sales period, a slew of CE retailers decided to maximize the seasonal momentum by...

The latest pronouncement by Federal Communications Commission chairman William Kennard on the painfully slow overall spread of digital TV (DTV) to consumers indicates he...

MAJOR APPLIANCES SIDE-BY-SIDE REFRIGERATORS Year-Over-Year % Change -11.80% 1. Whirlpool ED25PEXH 2. Whirlpool ED22PEXH 3. Whirlpool ED25UEXH 4. Whirlpool ED25TEXH 5. General Electric TFX26ZPD...

You may not think that your employees are stealing from your business, but the chances are great they are doing just that. According to...

What a difference a year makes. Prior to April, the consumer electronics business, along with almost every other industry segment, was suffering from a...

PORT WASHINGTON, N.Y. -Dolby Digital and Dolby Digital/DTS receivers accounted for a majority of unit receiver sales at retail for the first time in...

It was a year that began with a bang and may very well end with a whimper. Consumer electronics retailers kicked off 2000 by...

With online sales on the rise and the spotlight on performance, Internet retailers must deliver the goods this holiday season to seize a sizable...

ARLINGTON, VA. -DVD players, big-screen color TVs and desktop computers are the most coveted electronics gifts this season, according to the Consumer Electronics Association’s...

SAN FRANCISCO -Just in time for the fourth-quarter competition, the Big Three national discount chains-Kmart, Target and Wal-Mart-have re-launched their e-commerce sites, after extended...

Once upon a time there was a consumer electronics company uniquely positioned to take not justa leadership position in our industry, butthe leadership position....

DENVER, COLO. -Ultimate Electronics will continue its aggressive geographic expansion next year by opening its first St. Louis stores, the company announced late last...

SIDE-BY-SIDE REFRIGERATORS Year-Over-Year Change: 6.7% 1. WHIRLPOOL ED25PEXH 2. GENERAL ELECTRIC TFX26KPD 3. WHIRLPOOL ED22PEXH 4. FRIGIDAIRE FRS26ZNH 5. WHIRLPOOL ED25QFXH TOP-FREEZER REFRIGERATORS Year-Over-Year...

Whether you’re a retailer or manufacturer, no company can afford to sit on the sidelines as e-business takes off in the global digital economy....

Increasingly, retailers, manufacturers and service providers are utilizing the Internet not only as a sales channel but also as an instructional tool for consumers...

Whitehall, Pa.-Along a bustling retail corridor within this semirural suburb of Allentown, Pa., sits a store that is truly unique in all of retail....

CAMBRIDGE, MASS. -Despite the growing number of e-tail casualties and consolidations-including, within the CE space, electronics.net, Everything For Less, Onsale.com and Value America-analysts are...

Something happens to people when they’ve been in the corporate office for awhile. They have a tendency to feel and act smarter. They forget...

Minneapolis-Consumer electronics retail giant Best Buy announced top vendors who it said contributed to its success throughout the past year. The retailing chain presented...

TWICE: Manufacturers have been rather slow in formulating their Internet policies. Will this be the year that authorization opens up? PAYNE: I think the...

SEATTLE — CarToys, a 29-unit mobile audio and wireless communications specialty retailer, has signed VAC Service Corporation to administer its extended service program. The...

In illustrating the way the Internet will become an even more obtrusive presence in everyday life during the near future, GERS User Conference keynote...

When RetailVision Fall ’99 convenes next month in Chicago, the event will once again provide a unique opportunity for technology vendors and retailers to...

In its heyday, Crazy Eddie dominated the New York CE scene with 40-plus stores and an irritating but effective TV campaign that made it...

To get a bigger bang for your advertising buck, I advise dealers to try getting more deeply involved with the community in which your...

Sears has opened its second The Great Indoors home decorating and remodeling store and announced plans to add 15 more over the next 18...

Roberds, the Dayton, Ohio-based furniture, appliance and electronics chain, is devoting increased floor space and resources to the home theater category in anticipation of...

LAS VEGAS — MARTA members didn’t allow the uncertainties of the current majap marketplace to impact their mood during the buying co-op’s 35th anniversary...

Memphis-based Best Brands Plus (BBP) used the occasion of its August 27 show to officially debut its first online selling site. The e-tail effort,...

Dot-com retailers 800, Buy, Cozone, Crutchfield, Egghead, Nextag and Outpost were sited as the best places to buy consumer electronics online in separate studies...

Aside from the surge in business brought on by the digital revolution, third-party service administrators also foresee a wellspring of new opportunities over the...

Retailers expect to sell more than a billion dollars worth of DVD players next year, paving the way for greater acceptance of digital television...

How the customer relates to you depends entirely on how you listen to the customer. Selling Advantage, By Stan Adler The Lost Art Of...

Commentary by Bill Stuart Each year countless companies hold their annual management meetings where the subject of improving customer service always comes up. Represented...