Retailing

TWICE: How much damage could Wal-Mart ultimately inflict on the specialty CE channel as its moves beyond commodity CE? Neal Bobrick, Ultimate Electronics: We...

While warranty providers are all upbeat about their sales, when products break down will there be enough independent service centers to handle the repairs?...

Extended service contracts are selling well now and are expecting to enjoy a strong year, as demand for both low-end and upscale digital consumer...

RadioShack is proceeding with a series of initiatives ranging from supply chain savings and optimized pricing to increased labor and store level productivity designed...

With 2,300 member dealers and $8 billion in collective revenue, the Nationwide Marketing Group has become so big it has booked and filled the...

In the wake of its acquisition in December by CompUSA and consequent management shakeup last month (see TWICE, Jan. 19, p. 6), Good Guys...

Best Buy has begun to make good on the industry’s promise of a connected future by reconfiguring stores and retraining personnel in order present...

I have to admit, the 2004 version was one of the best Consumer Electronics Shows I’ve ever attended, and for several reasons: the size...

With all types of new-technology television driving top-line sales, Tweeter Home Entertainment Group recorded a 2 percent increase in revenue for its first fiscal...

During the 2003 holiday season, consumers continued their love affair with electronics — particularly high-end A/V and computing products. However, while strong sales figures...

PARA (the Professional AudioVideo Retailers Association) outlined a variety of new benefits and programs to its members during CES here earlier this month, including...

If you ever heard some of the ways columnists get their ideas for their work, the answers they are usually as varied as the...

E-tailers enjoyed a bountiful holiday selling season, analysts reported, thanks to a winning combination of free shipping, improved service, and affiliate and search-engine marketing....

Target has teamed up with Napster, Imation and Case Logic to create a “one-stop” music download shop at each of its discount stores and...

In an effort to encourage digital camera owners to make prints from their digital images, specialty camera retailer Ritz Camera Centers has rolled out...

Retail is about much more than providing a place to show and sell products. From the moment they step into McDonald’s PlayPlace, consumers learn...

Sales could have been better for the Progressive Retailers Organization (PRO Group) during last year and in December, but all in all the organization’s...

Members of the Home Theater Specialists of America (HTSA) and their vendor guests celebrated the close of a successful holiday selling season and the...

Convergence, flat-panel displays and greater broadband access is the volatile mix that will fuel industry growth in 2004, top CE dealers said at a...

Ultimate Electronics was named Best Retailer of the Year by the Digital Entertainment Group (DEG) during its first ever Creative Excellence Awards presentation, held...

The Home Theater Specialists of America (HTSA) will hold its spring meeting at the Hyatt Regency Coconut Point resort in Bonita Springs, Fla., from...

While “holiday selling season” might suffice as a blanket description for the laymen, consumer electronics retailers have been forced to refine the season into...

Competitive pressure from low-margin discounters and accelerating product life cycles will continue to plague CE specialty retailers for the balance of the decade, forcing...

Virgin Entertainment Group, North America, has unveiled a new prototype Megastore designed to boost traffic and revive sales amid the flagging market for music...

When it comes to buying CE, brand may be taking a back seat to price, word-of-mouth, Internet searches and promotions, a new consumer survey...

Partsearch Technologies, a CE and majap replacement parts service for dealers and their customers, has added BestBuy.com and CompUSA to its growing roster of...

With a combination of pride and humility I wish to publicly thank the members of the Consumer Electronics Hall of Fame selection committee for...

How much of what you think you are saying to your customers are they actually hearing? After all these years in the consumer electronics...

As the highly promotional holiday selling season has proven, consumers love a bargain. But as CE customers find it harder to differentiate between retailers...

Managing a specialty store is like teaching a moving target. Everyone has two agendas: your’s and their’s. However, you can divide the task into...

Why are consumer electronics accessories important for the typical retailer? Well, in many cases, despite being less than 15 percent of a retailer’s total...

I’ve been reading, with no pleasure, about the demise of the TV manufacturing industry as I’ve known it. Among recent headlines: Thomson’s pending TV...

The MEGA/Best Brands Plus buying group celebrated its 20th anniversary with a Caribbean cruise last month on the luxury liner Norwegian Sky. Several hundred...

Home Theater Specialists of America (HTSA) elected several new members to its board. The positions are effective Jan. 1, 2004. Elected president of the...

As every experienced merchant knows, buying merchandise from suppliers for resale to the public is not as simple as it seems. Too often the...

As retail competition grows fiercer — for real estate as well as customers — CE merchants have been forced to don their creative caps...

Years after abandoning the CE business, Macy’s East is back. Well, sort of. The division of Federated Department Stores has re-committed to the category...

Leon Temiz, co-founder and former CEO of metro New York regional chain 6th Avenue Electronics, launched his latest retail venture this month with the...

Best Buy elected to open its second Manhattan store last summer on New York’s Upper East Side, where the space constraints are even more...

CompUSA’s 17-unit test of an in-store A/V shop concept that began last spring came to fruition last week when the final wave of Home...

With the opening of Gateway’s sixth and final pilot store here this month, the only carryover from the old Country Store motif is the...