Origin Acoustics has announced the promotion of Miranda Grantham to national sales director and the appointment of Geena Sanchez as its new customer experience manager, strengthening its commitment to customer care and satisfaction.
With over a decade in the C.I. channel market, Grantham’s diverse background includes five years as Origin’s East Coast regional sales manager, and prior to that she was the national sales manager for Metra Electronics. Grantham was chosen as a 2021 and 2019 Powerful Women in Consumer Technology, Women on the Rise, and 2016 Top 40 under 40 recipient by Dealerscope magazine.
As Origin Acoustics continues to grow its products and expand the Origin EcoSystem, Geena Sanchez is hired as customer experience manager, strengthening its commitment to customer care and satisfaction. Sanchez brings over 12 years of customer service experience and six years of managing successful teams. Sanchez is responsible for both customer service and technical support teams. Most recently, she worked for a large e-commerce company where she focused on data analytics on customer engagement and service quality.
“I’m excited to promote Miranda Grantham and add Geena Sanchez to the Origin team. Miranda has been growing our business for years by working with our dealers, reps, and supporting our sales team, and is widely respected by all. She is what Origin Acoustics is about with her passion for our dealers, and she has earned this,” says Gordon Isaac, Origin’s chief marketing and strategy officer. “The timing of adding Geena Sanchez with her leadership experience and skills as our new customer experience manager could not be better as we gear up for 2023 and beyond. She brings a fresh perspective to the department, with a lot of experience.”
“I have greatly enjoyed being part of the successes we have achieved in my five years at Origin Acoustics,” says Grantham. “As we continue to grow and evolve into the leading powerhouse brand of the CI channel, I am thrilled to take on this new role, lead our national sales team, crush goals, and exceed expectations for our dealers.”
“I’m excited to join the Origin team,” says Sanchez. “This is an exciting industry, and I like the way Origin focuses on creating the best customer experience for our dealer partners.”
For more information, visit www.originacoustics.com.
This article originally ran on residentialsystems.com