Retail

MIDDLETOWN, N.Y. -A 20th anniversary is a significant milestone for any business, but reaching it within the rough-and-tumble extended warranty sector, as VAC Service...

SAN FRANCISCO -Good Guys said its net and comparable-store sales were up 6 percent for the five-month period ended Feb. 28, with total revenue...

HOFFMAN ESTATES, ILL. -Sears will fulfill service contracts for defunct retail chain Montgomery Ward under an agreement with Aon Innovative Solutions, the St. Louis-based...

EDEN PRAIRIE, MINN. -Best Buy is looking to get more bang out of its advertising and display bucks with a new software program that...

Statistically speaking, when is what is shown to be down actually up? It happens when you don’t have all the relevant numbers. And that...

E-Tail Sales Soar To $26B WASHINGTON, D.C. —Consumers, apparently ignoring the slowing economy and reports of a dot-com meltdown, made $25.8 billion in online...

LAKE BUENA VISTA, FLA. -Consumer electronics suppliers who attended the NATM Buying Group meeting volunteered their own opinions on the first quarter and beyond,...

LAKE BUENA VISTA, FLA. -NATM president Jerry Throgmartin, executive director Bill Trawick and operations director Ernie Olson outlined some changes in NATM practices and...

For all it’s ferocity, the e-commerce contraction that has claimed the lives of CE pioneers etown.com, electronics.net, Everything For Less, Onsale.com and Value America-and...

SEATTLE -With 15 percent of its sales volume now coming from custom installs, Magnolia Hi-Fi only foresees this amount growing in the future. The...

BRISBANE, CALIF. -Walmart.com has pink-slipped 24 staffers, or 10 percent of its work force, as part of a companywide retooling in the wake of...

Let me begin by saying that I love technology, or at least CE and information/computing technology. While I am not compelled to get the...

As a veteran showgoer, I can safely say that the 2001 International CES was one for the books on a number of fronts. First-and...

The surge in sales of new digital products is boosting sales of service contracts and extended warranties, according to a handful of third-party service...

JEFFERSONVILLE, IND. -Adding another Internet-based third-party service administrator to the mix, Service Net Inc. launched its website-eservicentral.com-last month. The site, which is available to...

FARMINGDALE, N.Y. -Appliance distributor Marty Friedman, president of Eastern Marketing Corp., takes the podium at P.C. Richard & Son’s new state-of-the-art training amphitheater at...

KANSAS CITY, KAN.-Nebraska Furniture Mart, the acclaimed mega-merchant founded by the late, great Rose Blumkin in 1937 and acquired by Berkshire Hathaway head Warren...

NEW YORK -Here2fix, an online third-party provider of product protection plans to retailers, e-tailers and catalog merchants, was chosen by buy.com to provide a...

How does one describe the plight of today’s independent CE retailer without sounding as if we’re shouting that the sky is falling? That’s the...

TWICE:What are the biggest challenges facing you and the industry? LINTON: Best Buy has a mission and a vision and that’s that we make...

MIRAMAR, FLA. – E-tailer Roxy.com has combined its wireless operation, EverythingWireless.com, with its namesake site, and has dubbed the newly designed and just-launched sales...

LAS VEGAS – Retailers headed for CES earlier this month were toting itineraries as diverse as the distribution channels they represent. For some dealers,...

Was it only one year ago that the biggest single concern of conventional consumer electronics retailers attending the International CES was how to survive...

LAS VEGAS – Retailers at TWICE’s annual CES Retail Roundtable stressed the importance of remaining alert and working hard to maintain the growth they...

PT. PLEASANT BEACH, N.J. – World-Exchange.com has launched a consumer electronics shopping website that offers deep discounts on a broad selection of branded audio...

DULLES, VA. – National Electronics Warranty Corp. (NEW), a provider of extended service contracts and buyer protection programs for consumer electronics products, has Web-enabled...

NEW YORK – e-SIM, which produces online product simulations for e-commerce and customer support, has developed a new version of its LiveManuals program that...

SAN FRANCISCO – etown, the five-year-old provider of online content and e-commerce infrastructure services for consumer electronics retailers and manufacturers, has added JCPenney and...

Is there anyone out there old enough to remember TV dealer Mort Farr of Upper Darby, Pa.? Back when color was the newest benefit...

Would Tom Hanks have cast away his volleyball in trade for a consumer electronics product? Would he have traded it for Pamela Anderson? One...

The following memo was written by Wireless Zone and Boomer McCloud founder Russ Weldon for his retailer partners, but his nine simple rules of...

LAS VEGAS -When GE Capital finally pulled the plug on the once venerable Montgomery Ward last month, was it simply an isolated incident or...

NEW YORK -Etown.com, the Web-based consumer infomediary, e-commerce platform and b-to-b cyber service, has bestowed its consumer electronics Product Of The Year awards for...

DANIA BEACH, FLA. -Amid the usual frenzy surrounding the holiday sales period, a slew of CE retailers decided to maximize the seasonal momentum by...

The latest pronouncement by Federal Communications Commission chairman William Kennard on the painfully slow overall spread of digital TV (DTV) to consumers indicates he...

MAJOR APPLIANCES SIDE-BY-SIDE REFRIGERATORS Year-Over-Year % Change -11.80% 1. Whirlpool ED25PEXH 2. Whirlpool ED22PEXH 3. Whirlpool ED25UEXH 4. Whirlpool ED25TEXH 5. General Electric TFX26ZPD...

You may not think that your employees are stealing from your business, but the chances are great they are doing just that. According to...

What a difference a year makes. Prior to April, the consumer electronics business, along with almost every other industry segment, was suffering from a...

PORT WASHINGTON, N.Y. -Dolby Digital and Dolby Digital/DTS receivers accounted for a majority of unit receiver sales at retail for the first time in...

It was a year that began with a bang and may very well end with a whimper. Consumer electronics retailers kicked off 2000 by...

With online sales on the rise and the spotlight on performance, Internet retailers must deliver the goods this holiday season to seize a sizable...