Customer Satisfaction Index Ranking
Premium Point and Shoot Segment
(Based on a 1,000-point scale)
Canon PowerShot SD Series 829
Panasonic DMC-FZ Series 785
Kodak Z Series 783
Fujifilm Finepix S Series 782
Sony DSC-H Series 780
Premium Point and Shoot Segment Average* 779
Canon PowerShot A Series 776
Canon PowerShot G Series 773
Canon PowerShot S Series 770
Panasonic DMC-TZ Series 764
Olympus SP Series 754
Nikon Coolpix L Series 749
Nikon Coolpix P Series 721
NOTE: The Premium Point and Shoot segment consists of traditional fixed lens cameras with a depth greater than one inch and an average sale price of $230 or greater.
*The following model series were not included in the segment average due to small sample size: Fujifilm Finepix F Series and Nikon Coolpix S Series.
Ultra Slim Segment
(Based on a 1,000-point scale)
Casio Exilim Zoom Series 802
Canon PowerShot SD Series 796
Kodak V Series 787
Sony DSC-T Series 782
Olympus Stylus Series 781
Panasonic DMC-FX Series 780
HP Photosmart R Series 774
Ultra Slim Segment Average* 772
Nikon Coolpix S Series 770
Olympus FE Series 769
Sony DSC-W Series 767
Casio Exilim Card Series 761
Samsung S Series 728
Nikon Coolpix L Series 725
NOTE: The Ultra Slim segment consists of traditional fixed lens cameras with a depth of one inch or less.
*The following model series were not included in the segment average due to small sample size: Fujifilm Finepix F, V, and Z Series, HP Photosmart E Series, Pentax Optio S and W Series, Polaroid A and I Series, Samsung L and N Series, and Sony DSC-N Series.
Point and Shoot Segment
(Based on a 1,000-point scale)
Fujifilm Finepix F Series 749
Kodak Z Series 744
Canon PowerShot A Series 739
Kodak C Series 738
Samsung A Series 734
Point and Shoot Segment Average* 727
HP Photosmart M Series 726
Sony DSC-P Series 725
Sony DSC-S Series 718
Pentax OPTIO Series 716
Nikon Coolpix Series 714
Panasonic DMC-LZ Series 713
Olympus FE Series 703
Fujifilm Finepix A Series 698
HP Photosmart E Series 654
NOTE: The Point and Shoot segment consists of traditional fixed lens cameras with a depth greater than one inch and an average sale price of less than $230.
*The following model series were not included in the segment average due to small sample size: Nikon Coolpix L and P Series, Olympus SP Series, Panasonic DMC-LS Series, Polaroid Digital and Polaroid I Series.
Digital Single Lens Reflex (DSLR) Segment
(Based on a 1,000-point scale)
Nikon D Series 822
DSLR Segment Average 801
Sony A (Alpha) Digital SLR Series 793
Canon Digital EOS 788
Pentax K Digital Series 787
Olympus EVOLT E Series 783
NOTE: The Digital Single Lens Reflex (DSLR) segment consists of cameras with interchangeable lenses with sophisticated features and controls.
Source: J.D. Power and Associates