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The recent announcement about Google Fiber’s acquisition of Webpass, a 13-year old Internet service provider focusing on businesses and residential connections, brings into focus...
Accustomed to the freedom and flexibility of the digital mobile experience, millennials have paved their own wide path through adolescence and adulthood, and have...
I remember getting my first cellphone like it was yesterday. It was my 15th birthday and the phone I was thrilled to receive was dumb,...
Companies are gobbling up one another so often these days that most acquisitions go by without a second thought. Sure, the entire world stood...
Online retail is hot, as consumers and organizations are increasingly turning to their computers and the Internet to buy products and services. Indeed, out...
Since the introduction of connected music systems, the market, in general, has struggled to generate momentum. These connected music systems include Internet-connected A/V receivers,...
Let me get this straight: It was OK for Office Depot and Office Max to merge, but Staples couldn’t join the party. Hmmmm. What...
Our society is increasingly moving toward the kind of push-button living seen on “The Jetsons.” Need a healthy dinner? An outfit for an upcoming...
I recently facilitated a selling skills seminar for a large group of retail sales managers and salespeople. I was amazed at the responses in...
Smart-home products are rolling out to the masses as consumers look for ways to simplify their daily lives. According to a recent survey from...
Attendees often ask me after I’ve delivered a speech or facilitated a training, how I got so comfortable speaking in front of groups. This is...
Any device maker and app developer can offer an API to their partners; however, smart-home platform providers play a unique role in the ecosystem...
Up until a few months ago, I was still somewhat agnostic about the current practical value of the Internet of Things as a game...
Here’s Gary Shapiro’s take, as president/CEO of the Consumer Technology Association (CTA), on the government abandoning its court request to force Apple to circumvent...
The secondary smartphone market has expanded exponentially in the past few years. Whereas in the past, consumers held onto old smartphones, it’s now the...
Retailers are constantly deploying newer and cleverer ways to circumvent minimum advertised price (MAP) policies. These disruptive technologies include encrypting online prices to dodge...
Consumer technology is a brand category that inspires loyalty among shoppers. But in a market that is constantly evolving with breakthrough innovations that quickly...
The average person spends approximately $3,800 a year on connected tech — and $800 of that is on hardware alone. But even though consumers...
The biggest high-tech story to watch is the shift by traditional hardware, software and platform companies to deliver their offerings as services to business...
There’s an irony in our increasingly tech-dependent lives: While we yearn for simplicity, the “things” we purchase in the name of convenience are more...
With CES 2016 in the rearview mirror, now is a good time to reflect on what worked and how we can improve our efforts...
News of Haier Group’s intention to acquire GE’s appliance unit, in lieu of a prior deal with Electrolux, could have a profound effect on...
Exhibiting at CES is a tremendous opportunity for your start-up to meet many investors and get exposure to media. Eureka Park is the specially...
Introducing the awards The 1010data Ecommerce Awards presented by TWICE recognize the best-selling consumer electronics brands online at the top 100 retailers in the...
During the past several months, Accenture has done extensive research and engaged with a broad range of clients to identify the big stories to...
2015 was another banner year for digital commerce, with U.S. online consumer goods sales growing 33 percent year-over-year for the January through November period....
T-Mobile president/CEO John Legere was seldom at a loss for words in 2015, and he isn’t about to change now. In a lengthy end-of-the-year...
The hype that surrounds the Internet of Things (IoT) has grown exponentially in recent years — and market growth is starting to catch on....
In 2014, Americans returned $68.8 billion worth of holiday goods, which amounted to 11.2 percent of all holiday sales. If the trend repeats itself...
The chairmen and CEOs of Staples and Office Depot have issued an open letter to customers in the wake of the FTC’s move this...
As the battle for e-tail escalates, Cyber Monday has taken on a new significance. Case in point: Target, which is going for broke Nov....
Earlier this month the Consumer Electronics Association announced that it was changing its name to the Consumer Technology Association. Now, normally this would not...
Retailers are losing $18 billion annually due to shopping cart abandonment. Research shows over two out of three users who add items to their...
Being the chairman of the Consumer Electronics Association does not provide many financial perks; however, my experience has been life changing. Both personally and...
I’ve read numerous articles recently suggesting that consumers aren’t rushing to embrace the technology of the connected kitchen, and that many manufacturers have adopted...
It’s prime time for consumer electronics retailers. The holiday shopping season is in full swing, and according to the latest research from the Consumer...
Consumer electronics will once again top holiday wish lists this year, and while they are highly sought-after, they also boast one of the highest...
The new on-demand economy can be a powerful friend for both consumers and smart retailers. Transit companies like Uber and Car2go can get more...
Commerce is fueling the next wave of mobile innovation. There has been a flurry of recent activity from leading companies across the mobile eco-system...
It’s that time of the year again. The back-to-school buying season is now a distant memory, and the biggest and busiest time of the...
Balancing a diverse product profile and increasingly global consumer base brings new and more complex service challenges. The increasing number of consumer touchpoints, and...
There’s a new wave in retail that’s attempting to take the best aspects of the digital landscape into the physical world: live video-support kiosks...