Executive Insight
The Coulda-Been King Of 3D Printing
How inventor Bill Masters lost the crown – and how to protect yours.
Voice Shopping Is Revolutionizing E-Commerce
Voice-activated smart devices are taking "Convenience is King" to new levels
Can Brick-And-Mortar Keep Up With Automated Retail?
A vision of retail’s future is taking shape, and it's vastly different
How Retailers Can Minimize Return Impact With Remarketing
More are looking to remarketing refurbished and overstocked merchandise
7 Brick-and-Mortar Truths Every Retailer Should Know
How to remain competitive in 2018 and beyond
How To Avoid A Failing Grade During The Back-To-School Season
Don't leave these opportunities behind
A Brief History Of Audio: From Mono To Digital And Beyond
What audio innovations await? You won’t believe your ears
The Mobile Landscape: 5 Trends In View
Improvements put consumers in control; are providers up to the challenge?
How Dealers Can Compete In A Same-Day-Delivery World
Crowdsourced delivery can address last-mile fulfillment.
Tapping In To Mobile Phone Trade-Ins
Trade-in is more crucial than ever for consumers and retailers
Using Retail Technology To Empower Your Team
Tech retailers, more than most, should have the right tools at hand.
Why Call Tracking Still Makes Sense In A Digital World
Customers will inevitably call; will you be ready when they do?
How Retailers Can Be King Of The Road
Telematics is the new gold standard in supply chain logistics.
Pain In The Glass: Smartphone Bane Is Retailers’ Gain
With more glass and higher price tags, mobile phones need better protection than ever.
The Future Is Now: Transforming The Retail Experience
Six cutting-edge technologies that will change the way we shop.
4 Brands That Nailed Their CES 2018 Marketing
How these companies created a massive impact without invoking the actual product
Why Customer Service Reps Are Really In The Baggage Handling Business
Ninety-two percent of customers are coloured by past service experiences.
CES 2018: Evolution or Revolution?
The 51st CES is now behind us, and the preliminary data shows that the numbers were strong.
How AR/VR Can Create A ‘Wow’ Experience At Retail
Many CE retailers sell virtual reality (VR) glasses by brands such as Oculus, Samsung (Gear) and even Microsoft (HoloLens). But VR technology can help...
The 5 Forces Of Audio Disruption
Wireless has been disrupting the audio marketplace by providing consumers with incredible access to products that improve the home theater experience and promote high-quality...
Top 3 Tips To Help Your Small Business Go Digital
Most small businesses fail to fully leverage an online presence to its full potential. Data published in 2016 revealed barely 1 in 4 small...
Why Location, Location, Location Still Matters In A Digital World
Procter & Gamble cut more than $100 million from its digital marketing ad spend in the June quarter. Why? Because the ads were “largely...
The Wonders Of Mobile Checkout
One of the issues for all retailers is how to service their customers quickly so they don’t have to wait in line to check...
Behold The Retail Renaissance
The following column was filed prior to Hurricane Irma. TWICE wishes all Florida retailers and residents a speedy recovery. Recent news has highlighted a...
How RFID Is Revolutionizing Retail
There are a number of hot new technologies on the forefront of online and offline retail including machine learning, the Internet of Things (IoT)...
Customized Service Contracts Can Maximize Value For Merchants And Shoppers
Just as brands fight back to hold their value against continually changing consumer habits, so to should omni-channel retailers. These retailers know their niche...
The IoT Will Change Technology Retailing (For the Better)
Awareness and early adoption of IoT products by everyday consumers is finally at the tipping point where mass-market acceptance is inevitable. To effectively capitalize...