Customer Conversion: How Many Sales Did You Lose Today?
Even in good times, consumer electronics retailers live on the edge – razor-thin margins, unrelenting competitors, fickle consumers. When times are as difficult as...
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Even in good times, consumer electronics retailers live on the edge – razor-thin margins, unrelenting competitors, fickle consumers. When times are as difficult as...
In these economic times, retailers and manufacturers are pursuing opportunities in many arenas, although these opportunities are not as readily apparent as they once...
Lani MacRae is the Energy Star communications manager for the U.S. Department of Energy. In my last blog, I recommended that refrigerator and freezer...
Today’s consumers are faced with many different choices for their digitally connected home. Additionally, consumers must deal with the problem of simplifying the increasingly...
This is the second in a two-part series focusing on how retailers should tackle their advertising plans when sales are down and times are...
I am glad to be back. It has been a crazy year, and here in the South we are going on our second week...
We are nearing an auspicious occasion in all of our lives today. Just as our college seniors around the country line up, preparing to...
Longtime attendees to the Electronic Entertainment Expo (E3) may have noticed some significant changes this year. Much like the landscape of downtown Los Angeles,...
“How old is your current fridge?” It’s a good leading question that sales associates often use to point out fancy new features on new...
Dave Pedigo is CEDIA’ Sr. Director of Technology. Based on some recent events, the CEDIA technology council decided to conduct a small survey of...
Frank DeMartin is VP, Marketing at Mitsubishi Digital Electronics America. We are in the worst recession since the Great Depression. The economic crisis has...
One of Brad Anderson’s greatest contributions to the CE business, said president and CEO-elect Brian Dunn, is that “he looked out for the greater...
I thought a lot about what I would say this month. February has been a tough one. A lot of things going on here in...
As promised, I had mentioned that this blog would continue to explore the Nature of Color. In this blog, I will discuss how a...
Marcy Cohen, Sony Electronics senior manager, corporate communications, was in Philadelphia for the opening of the first Sony Style store done in conjunction with...
Guys, despite what you’ve been told you, size does matter. When you emptied your bank account to buy her that diamond ring, did she...
It’s two months since International CES, where Panasonic, as well as several other companies, previewed work in the development of 3-D home entertainment. And...
NPD’s recently-released January PC sales figures showed some disturbing trends for Apple. And while no one, least of all me is ready to call...
Over the years, the color depth and range of television displays have improved with the advent of newer display technologies and improved color decoding...
I recently read an article about a man who apparently shot his television due to confusion about the digital TV transition. The article reported...
By Kathryn Baird and Kim Hiltac We’ve been reflecting on our exhilarating experience last month at International CES 2009. And we’re not talking about...
Does Blu-ray have a future in an internet connected world where video streaming is becoming more readily available? Blu-ray players were one of the...
With the current state of the economy, it’s a natural time to reflect upon and evaluate a company’s marketing efforts. But rather than rein in...
(EDITOR’S NOTE: This is the transcript of a speech delivered today during the Media Institute lunch at the St. Regis Hotel in Washington D.C.)...
One of the challenges consumers face when researching and subsequently purchasing consumer electronics products is understanding the many technology terms inherent to these devices. ...
While the pros and cons of deferring the DTV transition were well debated leading up to the decision to set the new date at...
We have government leaders, mainstream media and other opinion makers talking our customers out of buying our products. In today’s tough economy, the last...
I have been thinking a lot about what I was going to say this month. Man, has it been tough to put into words....
Imagine watching a game where the team actually surrounds you. Or immerse yourself in a movie that looks like it is taking place in...
As I stated earlier today, I would prefer to get on with the currently scheduled Feb. 17 date for the nation’s full-on transition from...
My opinion to the contrary, it now looks like the nation’s full-on switch from analog to all digital television transmission will be delayed until...
On Jan. 20, we witnessed the inauguration of President Obama. Although nearly 2 million people traveled to the nation’s capital to experience the event,...
It seems fitting to revisit the topic of bringing 3-D to the home that I wrote in November 2008. As expected, 3-D was a significant...
I believe that HTSA clientele along with most of America is already prepared for the DTV transition, scheduled to take place in mid-February of...
Upon my recent return from this year’s CES show in Las Vegas, I was able to confirm a trend that I touched upon about...
According to David Moore of The Panamint Group, financial consultant for Nationwide Marketing Group, there are 5 actions independent retail dealers can and should...
I’m breathing a lot easier now thatInternational CES is over, and on balance I believe Sony distinguished itself pretty well at the show. We...
Now that CES is over, the new year for most of us can really begin. It’s still a time when many people, including me,...
I thought about what I could say after a phenomenal Christmas and New Year season. It was a great one. Even though times have been...
With the holidays quickly approaching, everyone is wondering what to do this season. What to give, what not to give, to give at all...
During the past several years—and no doubt during the next several years—the problem of consumer electronics product returns will continue to vex the consumer...
This week Sony Corp. announced a series of measures to strengthen the overall profitability and operating efficiencies of our global electronics businesses. As you’ll...