Retail

The North American Retail Dealers Association (NARDA) and its National Association of Service Dealers (NASD) has published the 2002 Compensation and Benefits Report, a...

BrandsMart, the Kansas City, Mo.-based independent CE dealer, borrowed a page from department store floor planners for its fifth location, which opened here last...

Given what’s gearing up to be a price-competitive Christmas, retailers will likely be relying more than ever on back office systems to improve efficiencies...

Despite the recent slowdown in CE sales and foot traffic — or, more accurately, because of it — sales of extended service and replacement...

Retail sales will rise 4 percent this holiday season — nearly matching the 4.3 percent gain during November-December 2000 — as consumers slowly regain...

Technology can be made to advance by order of the government. That’s a misguided tenet that appears to be deeply entrenched in the minds...

Lowe’s to the left of them, Home Depot to the right of them, and Best Buy breathing down their necks with smaller market stores....

The retail mantra “Know thy customer” is assuming an added urgency this season given the sudden sales slump reported by leading CE specialty chains....

After forging e-commerce pacts with Circuit City and Target, leading pure-play e-tailer Amazon.com has further expanded its online CE reach with the launch earlier...

Despite continued economic uncertainties, Americans plan to spend more on back-to-school products this year than last, according to a survey by the International Mass...

“Will our lives ever return to normal?” It was the final question from the floor, and none of us could really answer it then....

Our industry faces a challenge. Our flexibility with technology is conflicting with the rising power and strength of copyright owners. How we resolve this...

While some national chains have reported slower than normal July and August sales, business for MARTA Cooperative of America members was good during the...

The leadership of Associated Volume Buyers (AVB) pulled out all the stops to rally member dealers around the Brand Source flag during last month’s...

Some 2,000 attendees comprised of member dealers, manufacturers and retail service organizations packed the 60,000-square-foot exhibit area at Caesar’s Palace for the Nationwide Television...

WEBSTER CITY, IOWA — Frigidaire Central Vacuum Systems, a division of Beam Industries, has named The Advantage Group (TAG) as its exclusive national distributor...

GERS Retail Systems and its users gathered at the Westin Hotel here late last month to discuss the company’s new products aimed at saving...

To the victor belong the spoils. And in the shrinking world of online CE retailing, there’s apparently plenty of swag to go around. In...

For No. 2 discount chain Target, the Internet represents “a very important part of our long-term strategy.” So said Target vice chairman Jerry Storch...

RadioShack will begin retrofitting 20 of its Jacksonville, Fla., units next month in a test of its latest store design concept. The new format,...

You can’t be in two different places at the same time, an immutable law of physics that I recently found myself up against. I...

The National Retail Federation (NRF) has come out swinging against a proposed national computer-recycling program that would levy a $10 recycling fee on the...

Through a savvy combination of business acumen and art, Target has managed to turn discount retailing on its ear. With its unique blend of...

A/V Products, a Southern California CE distributor based here, has joined The Advantage Group (TAG), a national, value-added distribution consortium servicing the custom installation,...

Despite last month’s stomach-churning gyrations in the equity markets, sales of consumer electronics and major appliances — and premium products in particular — continue...

The most visible aspect of The Wiz’s turnaround efforts is a new store format that’s designed to demystify digital technology while better showcasing the...

Ultimate Electronics has created a new Builder & Contractor Business division that will target midsize to large builders operating in major urban markets where...

While the dog days of summer might bring a slowdown in store traffic, the headquarters and back offices at Best Buy, Circuit City and...

I take great pleasure in being able to use this column to join many others in voicing congratulations to TWICE executive editor Greg Tarr...

The Consumer Electronics Association (CEA) held the first teleconference of its Retailer Advisory Group last month. As a part of CEA’s wireless communications division,...

Without question, marks used by a business to identify either its services (service marks) or its goods (trademarks) can be among its most valuable...

Now that founder Dick Schulze has evolved Best Buy into a sprawling, $20 billion retail conglomeration, it falls to vice chairman and newly appointed...

As part of their presentation to shareholders, Best Buy officers led by president/COO Allen Lenzmeier broke out the company’s business units and outlined their...

Since 1966 Dick Schulze has been busy turning Sound of Music, a one-shop audio dealer in St. Paul, Minn., into Best Buy Co., a...

E-tailing has finally turned a corner. Following a tumultuous infancy marked by an exceedingly high mortality rate, a majority of e-commerce survivors are now...

Following three years of explosive growth through acquisition, Tweeter Home Entertainment Group is pulling back the reins of expansion in order to digest its...

Best Buy and RadioShack have expanded their regional high-speed ISP offerings by respectively adding Verizon DSL and Comcast cable to their broadband mix. Beginning...

Amazon.com overcame one of its last hurdles to CE retail parity earlier this month by winning Sony’s blessing to sell a selection of its...

“Would you be willing to appear as an expert witness at our trial?” It seems like only 24 hours, rather than 24 years, since...

It was with more than a passing interest that I read in a past issue of TWICE of the decision by Philips Consumer Electronics...

Frisbees and sunscreen aren’t the only items finding their way into consumers’ weekend luggage. More and more Americans are packing wireless and personal CE...

Consumer electronics retailers need to make significant changes in their selling practices if they are to maximize the potential for home convergence products and...