Retail

Sears has opened its second The Great Indoors home decorating and remodeling store and announced plans to add 15 more over the next 18...

Roberds, the Dayton, Ohio-based furniture, appliance and electronics chain, is devoting increased floor space and resources to the home theater category in anticipation of...

LAS VEGAS — MARTA members didn’t allow the uncertainties of the current majap marketplace to impact their mood during the buying co-op’s 35th anniversary...

Memphis-based Best Brands Plus (BBP) used the occasion of its August 27 show to officially debut its first online selling site. The e-tail effort,...

Dot-com retailers 800, Buy, Cozone, Crutchfield, Egghead, Nextag and Outpost were sited as the best places to buy consumer electronics online in separate studies...

Aside from the surge in business brought on by the digital revolution, third-party service administrators also foresee a wellspring of new opportunities over the...

Retailers expect to sell more than a billion dollars worth of DVD players next year, paving the way for greater acceptance of digital television...

How the customer relates to you depends entirely on how you listen to the customer. Selling Advantage, By Stan Adler The Lost Art Of...

Commentary by Bill Stuart Each year countless companies hold their annual management meetings where the subject of improving customer service always comes up. Represented...

ARLINGTON, VA. — Consumers are generally satisfied with existing mechanisms for the repair and return of products in the consumer electronics industry, according to...

As the economy remains robust, and unemployment figures maintain a level below 5%, the bulk of dealer problems I’m called upon to resolve are...

Minneapolis — For Best Buy, providing predictions of holiday best sellers has become as traditional as a post-Thanksgiving sale. This year is no different...

Want a peek at Tweeter’s store of the future? Then take a gander at one of its newest units located in upscale Burlington, Mass.,...

Strong economic indicators coupled with greater acceptance of alternate shopping channels could lead to a fourth-quarter bonanza for retailers, analysts report. In their annual...

In other BestBuy.com news, the company announced that it has struck a strategic alliance with Simplexity.com, a new Internet-based business that has developed an...

TWICE: How do you feel about manufacturers selling directly to consumers over the Internet? LAWRENCE: It’s been a huge issue for us. We know...

TWICE: The 1999 holiday selling season was something of a watershed for e-commerce. What lessons did you learn from it? FRANK SADOWSKI: The primary...

Associated Volume Buyers (AVB)National Headquarters 5000 East Spring Street Suite 390 Long Beach, Calif. 90815 Phone: (562) 496-4402 Fax: (562) 496-4543 Executive director: Bob...

Over its 27 years of operation, Tweeter etc. has honed a business model that has made it the dominant high-end A/V specialty store in...

Industry analysts and even retail competitors are tipping their hats to Circuit City for its bold test of dedicated stores for electronics and appliances....

CoolAudio.com plans to spend $8 million to $10 million on marketing and promotion during the next year to create a nationwide consumer following for...

If customers of GERS Retail Systems wanted to get a definitive update on e-commerce, all they had to do was attend the company’s user...

As e-commerce emerges as a factor in consumer electronics retailing (TWICE, April 12, p. 1), manufacturers are in the embryonic stage of developing strategies...

CHERRY HILL, N.J. — Deutsche Financial Services, a division of Deutsche Bank, is re-entering the inventory financing business for electronics/appliance retailers with a new...

In a GERS presentation called “E-Commerce In A Box,” Mike Strauss, VP/business manager of Panurgy, a leading global IT solution provider, outlined what he...

A strong market for consumer electronics, major appliances and personal computers has resulted in a booming business for private-label credit cards, as more retailers...

Historically, business for third-party service administrators tends to boom with each new wave of pricey, cutting-edge consumer electronics. A consumer, the theory goes, is...

As consumer electronics retailers increasingly embrace the Internet as a significant adjunct to their brick & mortar sales, and as e-tail-only dealers gain greater...

A trial run of consumer electronics on Macy’s Internet selling site last June has left the world’s biggest department store hankering for more. According...

Convergence will take another step from grand concept to retail reality when Convergence Store sets up shop on the Internet this summer. Created by...

Cyberian Outpost was named the best online seller of computer products in a survey conducted by Forrester Research, the Cambridge, Mass.-based research firm. In...

For the traditionally staid world of retail buying groups, the past six months have been anything but. Given the demise of the $3.5 billion...

NEW YORK — E-tailers who only sell over the Internet are doomed to failure. That was the warning sounded by multichannel maven Mark Bozek,...

One month after the creation of BestBuy.com, the CE mega-chain’s online subsidiary, TWICE spoke with e-commerce president John C. Walden about the much-anticipated Web...

Washington, D.C. – The Federal Trade Commission is taking a dim view of the way some retailers have touted their supposedly free or low-cost...

It’s both the best of times and the worst of times for the nation’s top electronics and appliance buying groups. First the good news:...

If last Christmas established the Internet as a viable retail channel, then this holiday season should give form to e-tailing’s vast, amorphous playing field....

Question: What do Wal-Mart, Kmart and Target sell? Answer: Anything they want. With nearly 8,000 large-format stores between them, and some $9 billion in...

Best Buy chairman/CEO Richard Schulze said the consumer electronics industry has turned the corner in its devaluation of products, and he has re-engineered his...

Despite the loss of the industry’s second-largest retail account, white goods manufacturers say they will readily find a place for their orphaned products. Whirlpool,...

CHICAGO — Wards began selling majaps online earlier this month. The assortment, which is limited to washers, ranges, refrigerators, dishwashers and small appliances by...

West Coast specialty chain Good Guys is creating a new dot-com company to spearhead its entry into e-commerce this spring. The high-end, San Francisco-based...