Sunnyvale, CA, August 4, 2020, 9:00 AM ET — Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers, announces a 50 percent discount on the annual plan of its unlimited, remote tech support service, TechSolutions. This limited-time offer is exclusively for educators, students with a valid student ID, and parents of students across K-12 and higher ed to support hybrid or virtual teaching and learning for the upcoming 2020-2021 school year.
As schools prepare to return in the fall, there are a wide range of scenarios under consideration – from hybrid approaches that include both remote and in-class teaching and learning to 100% virtual. At any time these modalities could change in response to COVID-19, and all schools, from K-12 to higher education, must be prepared to ensure that all students and teachers have equal access to connect and safely interact, learn, and teach, from anywhere.
Support.com’s TechSolutions provides educators, students, and eligible parents with unlimited, on-demand, 24/7 remote tech support to help alleviate tech-related issues that can get in the way of virtual teaching and learning. The TechSolutions service covers any device and any issue, no matter where or when the device was purchased – this includes PCs, Macs, Chromebooks, printers, tablets, mobile devices, routers, projectors, and video conferencing platforms such as Zoom and Teams. With TechSolutions, users have access to Support.com’s remote U.S.-based workforce of knowledgeable, friendly live agents, called Tech Pros, who are available by phone, chat, or virtual house call, 24/7.
“While there are a host of issues that the education sector must grapple with in response to COVID-19, there is one issue that Support.com is uniquely qualified to address — the need for reliable, easily-accessible IT/technical support for teachers and students before, during, and after classes,” said Rick Bloom, Support.com CEO. “We’re committed to helping everyone in the education system – students, teachers, faculty, and even parents – stay connected and productive during this challenging and unpredictable time. Our hope is that TechSolutions can be a resource for easing the uncertainty and stress that can come along with technical issues and network problems and make it easier to teach and learn in new ways.”
Support.com’s TechSolutions annual Support subscription plan is now available for 50 percent off — $75.00 (a $149.99 value). Educators, students with valid ID, and eligible parents can use code edtech50 to receive education pricing for the Support annual plan at checkout.
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This press release may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such forward-looking statements, including but not limited to statements about the Company’s ability to provide a limited time, fifty (50) percent discount on the annual plan of the TechSolutions and are based on information presently available to the Company’s management and are current only as of the date made. Actual results could also differ materially from those anticipated as a result of a number of factors, including, but not limited to, those discussed in the risk factors of the Company’s Annual and Quarterly Reports on Forms 10-K and Form 10-Q. For those reasons, undue reliance should not be placed on any forward-looking statement. The Company assumes no duty or obligation to update or revise any forward-looking statement, although it may do so from time to time as management believes is warranted or as may be required by applicable law.
Support.com, Inc. (NASDAQ: SPRT) is a full-spectrum leader in outsourced call center and direct-to-consumer and small business technical support solutions. With more than 20 years of providing high quality technical support services to consumers and small businesses through white-labeled partnerships or direct solutions, Support.com has the expertise, tools and software solutions to troubleshoot and maintain all the devices in the connected home and business. The company’s skilled U.S.-based live agents and rich self-support tools troubleshoot more than 10,000 technical support issues consumers and small businesses face on an ongoing basis. Support.com delivers high quality, turnkey technical support solutions and digital support experiences that enable customers to get the most out of their technology. For more information, please visit www.support.com.
Support.com Media Contact:
Caster Communications, Inc.