Industry
Samsung Ranks #1 in TVs And Home Appliance In 2024 ACSI Survey
Samsung's TVs, refrigerators, and washing machines all earned best-in-class rankings
ACSI
Appliances
LG Appliances Tops In Customer Satisfaction (Again)
LG Electronics has raised the bar on customer satisfaction when it comes to major appliances. The company topped the charts in the latest American...
news
T-Mobile & Sprint See Higher Customer Satisfaction
T-Mobile and Sprint made big gains in customer satisfaction in the past year, while Apple eased past Samsung in consumer handset satisfaction, the University...
news
Amazon Still Kicking It In Customer Satisfaction
Many moons ago Simon & Garfunkel (I’ll explain later kids) released a ditty called “Keep the Customer Satisfied.” It would make for an appropriate...
news
Amazon Tops In Customer Satisfaction (Again)
There’s a reason why Amazon is eating everyone’s supper and it can be boiled down to two words: customer satisfaction. The term has actually...
news
Amazon Tops In Customer Satisfaction: Study
ANN ARBOR, MICH. — The American Customer Satisfaction Index (ACSI) has completed its year-end list of mostand least-beloved companies, based on interviews with over...
Blogs
As PC Demand Slips, Desktop Approvals Climb
Customer demand for computing devices continues to decline, but a new study from the American Customer Satisfaction Index (ACSI) shows an unusually high satisfaction...
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