TWICE is pleased to announce the winners
of its 2011 Excellence in Retailing
The program was created eight years ago
to recognize the industry’s best-of-breed
merchants in consumer electronics and major
The winners are selected by the editors of
TWICE, with one award given for each of five
distribution channels and/or business models.
Those classifications are:
• Best National Retailer
• Best CE/Appliance Dealer
• Best A/V Specialty Dealer
• Best Consumer Direct Dealer
• Best Vendor Dealer
In addition, a fifth category, Best Retail Executive,
was recently added to honor one individual for his
creativity, vision, passion and leadership.
For retail businesses, the selection process and
final determination were based on the following criteria:
• Merchandising excellence
• Store or website design
• Customer service
• Market share
• Industry contributions
• Retail innovation
• Performance during the trailing 12 months, ended
Sept. 30, 2011.
Given the continuing macroeconomic headwinds of
the past three years, financial results were weighed
against the manner in which dealers responded to the
weak environment, including operational and marketing
While the field of worthy candidates was formidable,
the final decisions ultimately went to those merchants
who engender the very best in consumer electronics
and major appliances retailing.
The winners set the standard that all will be measured
by, and that some may yet exceed for our next
round of retail accolades in 2012.
So congratulations to each of this year’s respected
recipients, and good luck to all next year.