DENVER, COLORADO — August 11, 2023 — D-Tools, the leading provider of business management software for electronic systems contractors, celebrates its 25th anniversary at CEDIA Expo 2023, Booth #2743. With a quarter-century of empowering integrators with solutions to manage their businesses more effectively, D-Tools invites attendees to experience live demonstrations of its award-winning software platforms, D-Tools Cloud and System Integrator (SI), Version 20. Here, a team of knowledgeable experts demonstrates how D-Tools software can optimize every aspect of an integrator’s business operations. From system design and sales to product procurement, project installation and ongoing service, D-Tools Cloud and SI v20 ensure smooth communication across the organization to prevent costly oversights, foster accountability, and improve operational efficiency.
With a strong focus on addressing the challenges systems integrators face, D-Tools has continually evolved its software platforms over the past 25 years. The result is a robust suite of solutions that meet the unique needs of the industry. Trusted by thousands of dealers worldwide, D-Tools has become the go-to resource for business management solutions in the integration channel. Experience firsthand the dedication, innovation, and success that have made D-Tools a leader in the industry.
In celebration of this huge 25th anniversary milestone and to thank its dealer partners for their support over the years, D-Tools will host a happy hour at its booth from 3-5 pm on the opening day of CEDIA Expo. The timing of this momentous occasion couldn’t be better. D-Tools was officially launched and made its industry debut at CEDIA Expo in 1998 and at CEDIA Expo 2022 was honored with the induction of its System Integrator business management software into the CEDIA Hall of Fame. “Naturally, CEDIA Expo is an event that holds special meaning and significance to our entire D-Tools team,” says Tim Bigoness, D-Tools CMO. “It’s here, at this annual trade show, that we introduced our business management platform 25 years ago to the integration industry, built our base of dealer customers, have won numerous awards, and today continue to support the business success of our valued partners.”
D-Tools Cloud Service Management Suite Expands SaaS Platform for Integrators
D-Tools announces the inclusion of a new service management suite to its award-winning Cloud-based software. The new addition enables systems integrators to create, sell, and manage service plans with ease and efficiency. Service plans generate recurring revenue opportunities for integrators while improving the client experience. As part of the service offering, service plans can be designed in advance or configured on-the-fly and presented as an option on a project proposal or sold as a separate contract. Whether issued against a service agreement or as a one-off service call, service orders offer users the ability to schedule resources, document the problem found and work performed, track their time, invoice, and even collect payment right on-site all from a mobile device.
Additionally, this web-based multi-OS solution facilitates communication and collaboration across an integrator’s entire workforce. A recent addition to the software that makes communication within a company even more efficient is the support of chat. Members of an integration team can now communicate and collaborate in real time—no more waiting for answers to questions that can delay projects.
D-Tools Cloud also expedites the generation and throughput of proposals, enabling integrators to close deals faster and move on to the next project. The platform’s facilitation of dynamic, engaging multimedia proposals and browser-based visual quoting enables closer collaboration with clients, leading to prompt e-sign approval, deposits and close rates. D-Tools Cloud’s post-sales capabilities, including scheduling, project planning, task management and time tracking help integrators finish jobs on time and within budget.
Key Features of D-Tools Cloud Service Management Suite:
Service Plans and Agreements
Create and manage service plans, automate tasks, monitor call progress, and communicate with clients to enhance project tracking and client communication.
Service Call Management
Streamline communication, log and track customer calls, assign team members, set reminders, and track call status for proactive customer support and resolution.
Resource Scheduling
Efficiently manage and schedule technicians, equipment, and vehicles. Assign resources, track availability, schedule tasks, and manage conflicts.
Request and Collect Payment
Easily request and collect payments from clients, send payment requests, and integrate with payment systems for efficient payment collection.
D-Tools Showcases Newest Generation of D-Tools System Integrator (SI), version 20
At CEDIA Expo 2023, D-Tools also demonstrates System Integrator (SI) version 20, which provides a suite of powerful new sales, project and field service capabilities to improve operating efficiency for systems integration businesses. SI v20 supports integration with Azure Active Directory (AAS), which provides Single Sign-On and enhanced security. Also implemented to help systems integrators drive productivity and boost bottom-line results are improvements to Pricing and Labor, including the ability to add multiple vendors and labor types to products; Purchasing and Field Service management; and the performance of features including projects, tasks, checklists, workflow rules, and more. Visit https://www.d-tools.com/whats-new-in-system-integrator for a detailed list of all system enhancements.
Key Features of System Integrator v20:
Azure Active Directory Integration
Provides users with centralized user management, single sign-on (SSO), multi-factor authentication (MFA), improved compliance, and scalability.
Catalog Multiple Labor Types for Products
Creation of multiple labor types associated with products in the SI catalog allows for more accurate estimation and job cost reporting.
Assign Multiple Vendors for Products
Association of multiple vendors with products in the D-Tools Catalog, including purchase costs, for increased availability and improved service levels.
Calculate Custom Fields for Projects
Addition of 10 calculated-type custom fields for projects, facilitating accurate project quotes, designs, and installations, with improved communication and clarity. SI v20 also brings various features and performance enhancements across all application areas.
Where to See D-Tools at CEDIA Expo 2023
Don’t miss the special events, products and partnerships at the D-Tools Booth #2743, where industry professionals can connect, share insights, and celebrate together. For more information about D-Tools and its award-winning business management software, please visit www.d-tools.com.
About D-Tools
D-Tools, Inc. is a leading provider of business management software for electronics systems contractors worldwide. For more than 25 years, D-Tools’ award-winning solutions have empowered thousands of low-voltage systems integrators to streamline their business operations for greater efficiency and improved profitability. Boasting an integrated product library complete with up-to-date specifications and unique dealer-specific pricing, the D-Tools Cloud and System Integrator™ (SI) platforms enable end-to-end management of the systems integration project lifecycle. From sales and system design through installation and ongoing service, D-Tools’ purpose-built software products ensure accurate detail that directly benefits the bottom line. For more information, visit www.d-tools.com.
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Media Contacts
Tim Bigoness, D-Tools, (925) 270-4102, [email protected]
Katye (McGregor) Bennett, KMB Communications, (425) 328-8640, [email protected]
