As they have for more than two decades, top retail execs and industry analysts huddled inside a closed-door conference room on the first day of CES for TWICE’s annual Retail Executive Roundtable. We serialized the high-level discussion on our site, but here are the highlights for those in a hurry.
1. Lest you ever wonder otherwise, Amazon is all-in on voice shopping.
Matt Furlong, director of smart home, Amazon: “We believe voice is the future and where things are heading for smart home, and shopping becomes a part of that too. It’s a natural user interface that can make complex things much simpler for customers.”