Rockleigh, N.J. – Crestron
launched its Express 48 repair program, meant to provide a 48-hour expedited repair
service option to dealers for a pre-determined fixed rate.
The program had a soft
launch in January. It applies to warranty and non-warranty Crestron repairs,
and customers can choose whether they want the standard repair service option
or if they want to expedite it.
Bill Lynch, Crestron production/service
director, said, “The standard repair time is seven to 10 business days,
following the date equipment is received. This new value-added service has
already been enthusiastically received by our dealers for instances in which
they require rapid turnaround.”