BrandSource Focused On Dealer Solutions

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Dallas - BrandSource, the $14 billion electronics, appliance and home-furnishings buying group, will continue to provide solutions to some of the most vexing industry challenges facing its 4,500 members.


Speaking before record crowds at the group's 2010 Spring Summit here at the Hilton Anatole yesterday, BrandSource CEO Bob Lawrence cited instant rebates, inventory management and brand recognition among the biggest obstacles for independent dealers.

Instant rebates, which are hard to track, costly to administer and a drain on cash flow, are also "the only way to keep you price competitive without sacrificing margins," Lawrence stressed, and pointed to the group's new instant-rebate portal, an online tool that went live in January, as a way to consolidate claims and reduce payment time to 15 days.

The portal will also begin processing instant rebates from major appliance manufacturers, who began offering the promotions in February.

On the inventory front, Lawrence reminded dealers that the group's Expert Warehouse distribution program, which is rapidly approaching $1 billion in sales, allows members to lower their overhead and increase their turns by ordering truckloads of mixed merchandise as needed. BrandSource has also begun adding 900 major appliance SKUs from Whirlpool, Electrolux and GE to its Expert Warehouse distribution centers serving the Northeast quadrant of the country, and will expand the rollout to all states east of the Mississippi by year's end.

The group will also continue to aggressively market the BrandSource brand name and will press the 50 percent of dealers that haven't yet adopted the tagline in their signage and advertising to do so. Plans include extensive advertising on the Scripps' home-oriented TV networks and a return to dealers of $1 toward local advertising for every $2 they pay in branding fees.

The branding effort is also expanding online under former communications director Bob Donaldson, who has been named digital marketing general manager.

In other BrandSource news, CE has surpassed majaps as the group's No. 1 category in dollar volume due to growth and partnerships such as the alliance with the Progressive Retailers Organization (PRO Group), Lawrence told TWICE. CE now represents about 40 percent of total sales, white goods 35 percent, and furniture 10 percent, followed by flooring and other categories.

BrandSource will next convene in August at the Paris Las Vegas Hotel, and will hold next year's Spring Summit one month earlier, in February, at the World Marriott Center in Orlando, Fla.


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