Extended Warranty Biz Extends Beyond Warranties
Customer support becomes hypercritical in the era of connected tech.
Update your browser to view this website correctly. Update my browser now
Customer support becomes hypercritical in the era of connected tech.
Just as brands fight back to hold their value against continually changing consumer habits, so to should omni-channel retailers. These retailers know their niche...
There’s change afoot at Bankers Warranty Group (BWG). The extended-service contract provider for tech and appliance retailers has merged with Bonded Builders, which provides...
Customer service is more than just smiling and talking about the key points of your products. Good service pros know that asking the right...
Purchasing an extended warranty for pricey, handheld devices is a no-brainer for the fumble-fingered among us. Indeed, in a recent survey by LG Electronics,...
The Warranty Group, the global warranty and underwriting resource, has released a comprehensive study of consumer attitudes and purchase behaviors toward extended service contracts,...