customer service
How AI And Big Data Are Driving Accessibility Through Personalization
Artificial Intelligence tech is an essential element to help bridge the disability gap
Another View: The Power Of Personalization During The Gifting Season And Beyond
Consumers are searching for retailers who can help them make them feel special during their purchase journeys
Why The Future Of Call Centers Is Virtual: Considerations For A Customer Service Continuity Strategy
As more people purchase and use devices and services, the demand for customer and technology support services has also increased.
LynTec Strengthens Customer Service With Live, Tailored Support and Training
Company’s New HD Demo Room Is Outfitted With Its Best-Selling Electrical Automation and Control Systems to Provide Customers With Convenient, Real-Time Support LENEXA, Kan....
Support.com Hiring for Unlimited Remote Customer Support Roles
Company now hiring to manage the fast-growing demand for U.S.-based remote customer support and virtual call center services
White-Glove Retail: Service With A Smile
Services have become the great retail differentiator
Why Customer Service Reps Are Really In The Baggage Handling Business
Ninety-two percent of customers are coloured by past service experiences.
Why Customer Service Will Make Or Break Retailers This Black Friday
With Black Friday right around the corner, shoppers are bracing themselves for the flash sales, mall mayhem and 4:00 am wake up calls that...