Custom installers have witnessed an invasion of low-voltage and IT contractors onto their turf, retooled their businesses to integrate various home systems, and labored to master new technologies. And now they're facing a declining market for new home sales, the key driver of the custom-installation business.
How is the industry coping with these changes?
To discuss these and other issues, TWICE assembled a panel of leading custom-installation companies and asked them to respond to questions e-mailed by TWICE. Here's how they responded: