twice connect

Sound FX Wins ICE Mystery Shopper

9/01/2010 10:04:04 AM Eastern

Swedesboro, N.J. -
The In Car Experts (ICE) buying group announced the latest winner of its
Mystery Shopper program.

Brian Layton of
Sound FX in Lewes, Del., captured a score of 44 out of 50 points, ICE said.
Sound FX will receive $200 thanks to Aamp of America. 

The Mystery
Shopper program was first
introduced in May
as a way to help member dealers assess their staffs'
phone skills. Every ICE store location is called every month, and employees are
scored on the experience.