CLEARWATER, Fla. -- Tech Data Corporation (NASDAQ:TECD) announced it will offer warranty attach services for HP Inc. (HP) and Hewlett Packard Enterprise (HPE) authorized U.S. reseller partners. Tech Data's Warranty Attach Plus services will allow solution providers to quickly locate and seamlessly select the warranty that best fits HP and HPE hardware purchases.
"Tech Data is taking the guesswork out of the Care Pack configuration process for solution providers selling HP and HPE products by offering Warranty Attach Plus," said Heather Murray, vice president, Product Marketing at Tech Data. "Tech Data's Warranty Attach Plus offers an intelligent solution VARs require when adding warranty protection programs to their hardware purchases. With this added service, solution providers can now offer their customers an accurate, dependable and cost-effective way to protect their HP and HPE purchases."
Tech Data's warranty attach services incorporate automated, real-time activation of HP and HPE Care Packs, working in tandem with the vendor to check serial numbers, hardware, and warranty registration to ensure greater accuracy during the ordering process. When adding HP and HPE Care Packs to an order, the process is streamlined through Tech Data, both in retail and commercial lines of business. Solution providers can also ship the products from Tech Data directly to the end user with the attached protection plan.
"HP is focused on increasing speed and simplicity to drive growth and profitability for partners," said Thomas Jensen, vice president of Worldwide Channel Sales and Strategy at HP. "With only a few clicks on their website, Tech Data has streamlined the Care Pack selection process to supplement warranties, enabling partners to develop long-term relationships with our mutual customers while protecting their IT investments."
"Tech Data's Warranty Attach Plus services offer an efficient solution that helps HPE partners streamline the hardware warranty process," said Jesse Chavez, Worldwide Channel Strategy & Operations, Enterprise Group at HPE. "We appreciate Tech Data's continued partnership in delivering innovative tools that help ease the customer buying experience."
Warranty benefits to solution providers include:
- Accurate: Designed to eliminate data entry error—including hardware type, end-user information, and serial numbers
- Convenient: Care Pack information can be easily found on techdata.com, including the hardware that is eligible for the warranty, with minimal change in ordering process
- Efficient Customer Service: Provides immediate invoicing and proof of coverage that will be sent to the end user within 24 hours
- Simplified Ordering Process: Incorporates seamless reporting for solution providers
To watch a video about Tech Data's Warranty Attach Plus, please click here. To learn more, please contact one of Tech Data's dedicated HP or HPE team members at (800) 237-8931, ext. 80174 or firstname.lastname@example.org.
About Tech Data
Tech Data Corporation is one of the world's largest wholesale distributors of technology products, services and solutions. Its advanced logistics capabilities and value added services enable 115,000 resellers to efficiently and cost effectively support the diverse technology needs of end users in more than 100 countries. Tech Data generated $27.7 billion in net sales for the fiscal year ended January 31, 2015. It is ranked No. 107 on the Fortune 500® and one of Fortune's "World's Most Admired Companies." To learn more, visit www.techdata.com, or follow us on Facebook and Twitter.