Appliances
J.D. Power Bangs The Gavel On Major Appliance Customer Satisfaction
It was another good year for LG ...
J.D. Power
Appliances
LG Tops In Customer Satisfaction In Kitchen & Laundry: J.D. Power
LG ranks highest in customer satisfaction in seven of 11 kitchen and laundry appliance segments measured by J.D. Power. The “J.D. Power 2017 Kitchen...
Home Automation
Consumers With Smart-Home Devices Are More Satisfied With Their Smartphones: J.D. Power
The smart home is driving smartphone satisfaction, not the other way around, according to recent findings from J.D. Power. And while Apple took first...
news
Strong Tablet Branding Can Sway Comparison Shopping
Brand image does seem to indeed matter when it comes to tablets. That’s the finding of J.D. Power’s most recent study on the device,...
Home Automation
Emerson Wins J.D. Power’s 1st Smart-Thermostat Customer Satisfaction Ratings Report
Emerson and its Sensi Wi-Fi- smart thermostat — not Nest — took top honors in J.D. Power’s inaugural “2016 Smart Thermostat Satisfaction Report.” The...
news
J.D. Power Crowns Samsung & Sony Winners In 2016 TV Satisfaction Report
J.D. Power has issued its “2016 TV Satisfaction Report,” and new winners have been crowned. What’s more, retailers should know the in-store display is...
news
Which Wireless Providers Offer Best Purchase Experience?
The wireless purchase experience through carrier channels hit a record high in the latest J.D. Power survey, with AT&T taking the top spot among...
news
Lowe’s Tops In Majap Satisfaction: J.D. Power
Westlake Village, Calif. – Lowe’s regained the top spot in J.D. Power’s 2015 Appliance Retailer Satisfaction Study. The home-improvement chain, which also ranked No....
news
Price, In-Store Displays Sway HDTV Purchase Decision
Westlake Village, Calif. – Price and in-store displays drive purchases of HDTVs, J.D. Power found in its latest HDTV customer-satisfaction report. The report also...
news
Samsung HDTVs Get J.D. Power Plaudits
Ridgefield Park, N.J. – The latest annual J.D. Power High-Definition Television (HDTV) Satisfaction Report recognized Samsung for the second consecutive year as delivering the...
news
Survey: Amazon Rises To Top In Tablet Satisfaction
Westlake Village, Calif. – Amazon ranked highest in overall satisfaction for the first time in J.D. Power U.S. tablet satisfaction study, edging out Apple...
news
hhgregg Tops In Majap Satisfaction Study
INDIANAPOLIS — hhgregg ranked highest in customer satisfaction in a J.D. Power assessment of major appliance retailers. The multiregional majap, CE and home-furnishings chain...
Appliances
Samsung Tops In Majap Satisfaction: Survey
Westlake Village, Calif. – Samsung Electronics ranked highest in the most product categories in a J.D. Power appliance survey of customer satisfaction. Respondents gave...
news
J.D. Power: Pix Quality, Size Tops In TVs
Westlake Village, Calif. —Consumers who recently bought a TV said picture quality and size were the primary selection reasons, according to the J.D. Power...
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