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SureBright Introduces First Whole-System Extended Warranty For Custom Installers

Program launched at CEDIA Expo 2025

SureBright, a company that enables U.S. and Canadian retailers to launch turnkey product warranty and shipping insurance programs in as little as 10 minutes with zero upfront cost or operational lift, announced it will meet with industry professionals at CEDIA 2025 to discuss the company’s approach to creating customized product support for nearly any product or service in the custom installation market.

The program marks a major step forward for the custom installation industry, giving integrators the ability to offer a true whole-home protection plan that matches the sophistication of today’s connected homes.

“Until now, extended warranties for the custom integration channel have been fragmented, leaving homeowners juggling multiple manufacturer policies and leaving installers without an easy revenue-driving solution,” said Rick Albuck, Chief Growth Officer of SureBright. “The new program makes it easy to offer customers a single, seamless protection plan that covers the entire system while unlocking new recurring revenue with zero cost or lift. CEDIA pros are, understandably, focused on building business, especially in challenging times. The last thing they should have to think about is reliability and mechanical issues that are part of the day-to-day experience.”

SureBright’s focus will be on its Custom Installer Systems Extended Warranty Program. The new program is designed specifically for custom integrators and installers, covering everything from televisions and projectors to smart home automation systems, audio/video equipment, networking gear, and more — all under one simple extended protection plan.

Program benefits include:

  • Whole-System Protection: One plan covers all major components of the installed system, from displays and AV gear to automation hubs and connected devices. Installation costs are also covered.
  • Zero Deductible on First Claim: Clients enjoy a $0 deductible on their first service claim.
  • Installer Reimbursement: Labor is covered, ensuring installers are compensated for service work.
  • Integrator Revenue Stream: Integrators can sell plans, file claims on behalf of customers, provide repair services, and get paid — all in one simple portal.
  • No Cost, No Lift: SureBright manages the claims process end-to-end, enabling installers to focus on their craft while enjoying pure incremental revenue.
  • Customer Peace of Mind: Extended protection kicks in after the manufacturer’s warranty, giving the customer long-term reliability for premium home technology investments.

For further information, visit https://www.surebright.com/.

About SureBright
SureBright enables U.S. and Canadian retailers to launch turnkey product warranty and shipping insurance programs in as little as 10 minutes, with zero upfront cost or operational lift. It’s a plug-and-play platform that embeds protection options natively in the checkout flow, unlocking a new stream of high-margin revenue while deepening customer trust.

SureBright assumes the financial risk, handles all claims and customer support, and stays on top of the regulatory heavy lifting, so that merchants can remain focused on growth. Backed by a customer-first ethos, customizable plans, and Generative AI-driven technology, SureBright turns post-purchase protection into a seamless, brand-building experience for businesses of any size.

See also: SureBright Appoints Keith Kranepool As VP Of Strategic Partnerships

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