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The Lost Art Of Listening

How the customer relates to you depends entirely on how you listen to the customer. Selling Advantage, By Stan Adler The Lost Art Of...


Deutsche Bows Return To CE, Majap Market

CHERRY HILL, N.J. — Deutsche Financial Services, a division of Deutsche Bank, is re-entering the inventory financing business for electronics/appliance retailers with a new...


Majap Makers Won’t Miss A Beat

Despite the loss of the industry’s second-largest retail account, white goods manufacturers say they will readily find a place for their orphaned products. Whirlpool,...


Myths & Realities Of E-Commerce

In a GERS presentation called “E-Commerce In A Box,” Mike Strauss, VP/business manager of Panurgy, a leading global IT solution provider, outlined what he...


Wards Selling Majaps Online

CHICAGO — Wards began selling majaps online earlier this month. The assortment, which is limited to washers, ranges, refrigerators, dishwashers and small appliances by...


Strong Market For Private-Label Credit

A strong market for consumer electronics, major appliances and personal computers has resulted in a booming business for private-label credit cards, as more retailers...


Good Guys Rev Up E-Commerce Plans

West Coast specialty chain Good Guys is creating a new dot-com company to spearhead its entry into e-commerce this spring. The high-end, San Francisco-based...


The Best Year Ever. Again.

Just when they thought things couldn’t get any better, they did. Back in 1998, consumer electronics retailers lauded the explosive combination of a soaring...


Finance Firms Grant Credit At A Click

The growing importance of e-commerce as a key distribution channel for consumer electronics hasn’t been lost on retail finance companies. Indeed, just as e-tailers...


Wolf To Open Four N.Y. Stores

Wolf Camera, the 700-plus-store specialty chain, plans to open four new locations in New York City within the first quarter of next year, bringing...


CarToys Tags VAC

SEATTLE — CarToys, a 29-unit mobile audio and wireless communications specialty retailer, has signed VAC Service Corporation to administer its extended service program. The...


Best Buy’s Holiday Best Bets

Minneapolis — For Best Buy, providing predictions of holiday best sellers has become as traditional as a post-Thanksgiving sale. This year is no different...

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