National tech distributor New Age Electronics bestowed its annual Retailer of the Year award to BJ’s Wholesale Club in the brick-and-mortar category and Purchasing Power in the e-commerce channel at its annual CES customer appreciation event, held at the Paris Las Vegas’ Chateau Nightclub … Sears Home Services techs who run into a jam while repairing appliances have a new tool in their toolbox: the new Seeit app from GoToAssist livestreams video to a remote support team for further assistance, and has helped increase first-visit completions and shorten appointments, home services president Sean Skelley said … D&H Distributing, the North American IT and CE distributor, sees gold in Bluetooth. According to merchandising VP Rob Eby, iPhone 7’s popularity as a holiday gift item, and Apple’s decision to remove the traditional headphone jack, has created new opportunities to upsell Bluetooth audio accessories, including compatible headphones and wireless speakers … AcceptanceNOW (ANOW) touted its lease-to-own finance kiosks at this month’s National Retail Federation Big Show in New York. The kiosks, employed by Conn’s, hhgregg and multiple NATM buying group members across the country, provide a turnkey solution for credit-challenged customers.
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