Irving, Texas – New Leaf Service Contracts, the extended service contract administrator, has partnered with Core Centric Solutions to develop an online order portal for major appliance parts.
According to New Leaf operations director Robert Gaitan, the new portal – NewLeaf.ServiceParts.com – allows the company’s service network to repair electronic boards or purchase remanufactured parts rather than wait for a backordered item or contend with a part that’s no longer available.
“It’s a win for the customer, New Leaf Service Contracts and the environment,” he said.
Core Centric Sales VP Donna Barbic added that the partnership “improves the customer experience by repairing vs. replacing; avoids the cost of a new appliance; and is environmentally friendly by keeping parts and electronic boards out of landfills.”
Core Centric Solutions provides customized product and part lifecycle management and remanufacturing solutions to some of the largest U.S. retailers and global white-goods manufacturers.
New Leaf, based here, provides extended service coverage for CE, majap, fitness, furniture, automotive, medical and other products and equipment.