Santa Ana, Calif. — Global IT distributor Ingram Micro has received an operational excellence award from Microsoft.
The Transaction-Level Operational Excellence Award recognizes Ingram Micro’s U.S. Microsoft business unit for meeting or exceeding specific requirements for the number of valid agreements in a variety of categories, and for the number of on-time and valid order submissions and revenue reconciliation.
According to Owen Roberts, general manager of Microsoft’s Americas Operations Center, the Operations Excellence Award honors partners that deliver high-quality, innovative solutions and an exemplary customer experience. “We are extremely fortunate to work with incredibly passionate partners that consistently deliver outstanding service solutions to our customers,” he said.
North American award winners were chosen from a field of more than 30 candidates, Ingram Micro noted.