New research conducted in November and December 2021 by Allstate Protection Plans reveals the extent and frequency of home appliance malfunctions, as well as the stress and cost they can cause homeowners. Nearly all homeowners (95%) report having a major appliance stop working at some point—and over 40% of those say they have had a problem in the past year.
From refrigerators to ranges, dryers to dishwashers, major appliances are some of the biggest investments we make in our homes and the Major Appliance Blues Survey by Allstate Protection Plans reveals the time, money, and frustration repair and replacements has caused, in addition to the most common malfunctions, how people have handled repairs and replacements during COVID, and appliance shopping habits.
(image credit: Allstate Protection Plans)
“Our survey found homeowners spend an incredible amount of time and money dealing with appliance issues,” said Jason Siciliano, vice president and global creative director at Allstate Protection Plans. “As frustrating as malfunctions are, people say the time it takes to organize and manage repairs only compounds the problem. That’s why Allstate Protection Plans has streamlined the service process to deliver the fastest response times in the business, allow people to manage appointments by phone, app, and online, and complete in-home repairs in one visit whenever possible.”
Of the homeowners surveyed, 61% of those with damaged appliances admitted that they would have purchased a protection plan for their appliance if they could go back in time. For more information on ways to protect appliances, visit AllstateProtectionPlans.com.
Allstate Protection Plans Appliance Study Methodology & Data Sources
The Allstate Protection Plans Appliances Studies conducted in November and December 2021 among 1,061 and 1,003 American Homeowners via RepData, the U.S. Census Quarterly Residential Vacancies & Homeownership Report – Third Quarter 2021 (Published November 2021), and the U.S. Census QuickFacts’ Population & Household Estimates (2019 figures).
See also: Infographic: 87 Million Americans Have Had Smartphone Damage In The Past Year
