Election Day came one month early to TWICE, as readers first nominated, then cast their online votes for five deserving dealers in the second annual TWICE Retail Excellence Awards competition.
The top nominees were selected from reader ballots in five categories: Best National Retailer, Best Regional Retailer, Best Consumer Direct Retailer, Best Independent Retailer and Retailer of the Year.
Voters were then asked to make their final selections based on such qualities as merchandising excellence, store design, customer service, market share, industry contributions and overall retail innovation. Voter turnout was heavy, and in several categories the tallies were close. The results appear on the following pages.
Congratulations to this year’s winners as well as the runners up, each of whom embodies the best in CE and appliance retailing. — The Editors
Minneapolis — What can be said of Best Buy that hasn’t been said before?
Omaha, Neb. — For the second consecutive year, Nebraska Furniture Mart has taken home top TWICE honors within a regional playing field filled with worthy competitors.
Seattle — In its first decade of operation, Amazon.com went from a CE renegade struggling to obtain vendor authorized merchandise to the industry’s 20th-largest seller of consumer electronics and computer products with over $800 million in category sales.
Hatfield, Pa. — "We’re the ‘Cheers’ of A/V retailing," says Bob Cole, the former psychologist and self-professed old hippie who founded Bob & Ron’s World Wide Stereo 27 years ago in the Philadelphia area. "Our sales guys build relationships with customers, and customers are always there hanging out."