San Francisco — Extended-warranty provider SquareTrade is teaming with repair chain uBreakiFix to launch a network of local repair locations in the largest cities in the U.S.
The SquareTrade Authorized Repair Network will kick off with more than 90 uBreakiFix and other local repair locations in the nation’s top metropolitan areas, allowing customers to get their smartphones repaired locally with no out-of-pocket expenses.
Designed to address common damage to most popular smartphones, SquareTrade said this marks the first time a warranty company has partnered with local repair shops to quickly resolve customer claims.
“Our goal is to have a SquareTrade authorized repair shop in every major city in America. Similar to how individuals have a network of authorized healthcare providers, SquareTrade customers now have access to a network of authorized repair shops to service their devices. With accidents becoming increasingly common, it really makes sense to have a local repair option for fixing smartphones quickly,” commented president and CEO Steve Abernethy. “The feedback from customers thus far is decidedly enthusiastic.”
“Partnering with SquareTrade represents a huge growth opportunity for us and added convenience for millions of smartphone users,” said Justin Wetherill, co-founder and president of uBreakiFix. “The exposure that SquareTrade is giving us to millions of new customers delivers far more value than any marketing campaigns could deliver. We see this as a large step forward for our brand and a significant advancement of our business.”
While some devices and certain repairs are more easily handled through SquareTrade’s huge network of repair depots, its network of local repair shops will be able to handle many of the most common repairs on the most common smartphones, often finishing the repairs on the same day, the company said.