OVERLAND PARK, KAN. – Sprint swiftly reversed course and eliminated a 600kbps speed cap on video streaming in its All-In unlimited plan and other recently announced plans.
The carrier said it dropped the cap on two unlimited plans available exclusively through Best Buy: the Best Buy One Family Plan and the Best Buy One plan.
“Some consumers raised concerns about a 600kbps limitation, and we are acting immediately to address these concerns,” Sprint said in a statement.
Sprint isn’t giving up throttling completely, however. “During certain times, like other wireless carriers, we might have to manage the network in order to reduce congestion and provide a better customer experience for the majority of our customers.”
Sprint also confirmed that it hasn’t eliminated a limit in which it said it might terminate service if, under the All-In plan, off-network roaming usage in a month exceeds 800 minutes or a majority of minutes or 100MB or a majority of kilobytes used. The roaming limits in the Best Buy plans also remain, Sprint said.
Sprint’s All-In plan bundles the lease of select phones with unlimited talk, text and LTE data at $80 to simplify the purchase decision, Sprint said.