Sirius XM Consumer Practices Under Investigation

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New York - Seven states and the District of Columbia have launched investigations into

Sirius XM

's consumer practices, the company said in a


with the Securities and Exchange Commission.

The satellite-radio company said it is cooperating with the investigations but "believe[s] our consumer-related practices comply with all applicable federal and state laws and regulations."

This month, the attorney general offices of Arizona, Connecticut, Ohio, Tennessee, Vermont, and Washington D.C. launched "a multi-jurisdictional investigation into certain of our consumer practices," Sirius XM said. "The investigation focuses on our practices relating to the cancellation of subscriptions, automatic renewal of subscriptions, charging, billing, collecting, and refunding or crediting of payments from consumers, and soliciting customers."

 Separately, the Florida attorney general launched an investigation into consumer-related practices, and in September, the Missouri attorney general "commenced an action against us regarding our telemarketing practices to residents of the state of Missouri," the filing stated.


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