Siras Debuts 24/7 Sales, Returns Service - Twice

Siras Debuts 24/7 Sales, Returns Service

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REDMOND, WASH. –

Siras has introduced the Business Intelligence Dashboard which provides its customers product sales and return patterns on a 24/7 basis.

Siras said in a statement that due to its “unique ability to track products at the serial number level, it puts an unprecedented level of detail.”

The service will be free to Siras’ manufacturer subscribers for free through the holiday season, and it will announce package pricing after the new year that will go into effect in spring 2012, said Peter Junger, president.

A version for its retail subscribers with reports designed specifically for their purposes will also be available sometime next year.

Junger said that Siras “developed this system for our customers based on reports we have developed for them over the past several years. We designed a dynamic dashboard with a variety of parameters and controls to allow our customers to set report parameters based on their specific information needs.”

The Business Intelligence Dashboard gives Siras’ customers “instant access and dynamic control,” Junger said. The company has implemented top-tier user-management security and uses proprietary algorithms that protect client data integrity and confidentiality.

This information is valuable because the data is updated daily, and it can provide manufacturers with a history from which they can create more effective netsales projections when planning new product rollouts; the ability to make on-the-fly adjustments, if necessary, is based on real-time data gathered at different stages of a product’s lifecycle, the company said.

Some of the types of unique reports manufacturer subscribers will be able to self-generate and have access to at their immediate convenience include sales and re-sales (products returned that have no problems, restocked and sold); net return rates; product launch patterns; designate date ranges (to review marketing promotions and/or campaigns, or track instant rebate programs); and aging of returns.

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