Billerica, Mass. - Remote tech-support provider PlumChoice has appointed board member Bob Badavas president/CEO.
He succeeds former CEO and founder Ted Werth, who remains chairman and chief strategy and products officer.
The company said it expanded its management team to help drive and maximize "a fundamental industry shift to put customers at the center of technical support."
PlumChoice said it will tap Badavas' software and services industry experience, which includes stints at Cerulean Technology, a mobile application software developer, and TAC Worldwide, a technical resourcing company where he served as president/CEO. Badavas has been a PlumChoice director since February 2011.
"Bob and I collaborated on the board to refine the PlumChoice strategy. We'll continue working closely together in our new roles," Werth said.