Winston-Salem, N.C. - Nationwide Marketing Group has partnered with delivery operations software leader DispatchTrack to provide the manufacturer's innovative end-to-end delivery operations software to Nationwide's members at special reduced group pricing.
Designed to manage home-delivery logistics and technician-support operations, DispatchTrack utilizes the Android mobile platform for the field resources and a web-based application for the office manager, allowing them to manage field operations, the buying group said.
Featuring GPS tracking, routing and time-window calculations, as well as the ability to capture job pictures, job notes and customer signatures in real-time, DispatchTrack helps ensure on-time, quality controlled deliveries. Its customer surveys, credit card swiper and delivery-status tracking widget complete the package, Nationwide said.
According to the company's CEO Satish Natarajan, "Regardless of whether you use one truck or a fleet of trucks, DispatchTrack provides real-time information at your fingertips and hence enables you to provide better service to your customers."â€¨â€¨
Nationwide VP rental and business development James MacAlpine added, "DispatchTrack is great addition to Nationwide's comprehensive line up of advertising, training, Internet and financial services. We're excited about the advantages that this relationship will provide our independent members."
The DispatchTrack Solution works on any computer that has access to the Internet, provides an open API and integrates with all major point-of-sale systems, the company said.