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JD Powers

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Customer Satisfaction Index Ranking

Premium Point and Shoot Segment

(Based on a 1,000-point scale) Canon PowerShot SD Series 829

Panasonic DMC-FZ Series 785

Kodak Z Series 783

Fujifilm Finepix S Series 782

Sony DSC-H Series 780

Premium Point and Shoot Segment Average* 779

Canon PowerShot A Series 776

Canon PowerShot G Series 773

Canon PowerShot S Series 770

Panasonic DMC-TZ Series 764

Olympus SP Series 754

Nikon Coolpix L Series 749

Nikon Coolpix P Series 721 NOTE: The Premium Point and Shoot segment consists of traditional fixed lens cameras with a depth greater than one inch and an average sale price of $230 or greater.

*The following model series were not included in the segment average due to small sample size: Fujifilm Finepix F Series and Nikon Coolpix S Series.

Ultra Slim Segment

(Based on a 1,000-point scale) Casio Exilim Zoom Series 802

Canon PowerShot SD Series 796

Kodak V Series 787

Sony DSC-T Series 782

Olympus Stylus Series 781

Panasonic DMC-FX Series 780

HP Photosmart R Series 774

Ultra Slim Segment Average* 772

Nikon Coolpix S Series 770

Olympus FE Series 769

Sony DSC-W Series 767

Casio Exilim Card Series 761

Samsung S Series 728

Nikon Coolpix L Series 725 NOTE: The Ultra Slim segment consists of traditional fixed lens cameras with a depth of one inch or less.

*The following model series were not included in the segment average due to small sample size: Fujifilm Finepix F, V, and Z Series, HP Photosmart E Series, Pentax Optio S and W Series, Polaroid A and I Series, Samsung L and N Series, and Sony DSC-N Series.

Point and Shoot Segment

(Based on a 1,000-point scale) Fujifilm Finepix F Series 749

Kodak Z Series 744

Canon PowerShot A Series 739

Kodak C Series 738

Samsung A Series 734

Point and Shoot Segment Average* 727

HP Photosmart M Series 726

Sony DSC-P Series 725

Sony DSC-S Series 718

Pentax OPTIO Series 716

Nikon Coolpix Series 714

Panasonic DMC-LZ Series 713

Olympus FE Series 703

Fujifilm Finepix A Series 698

HP Photosmart E Series 654 NOTE: The Point and Shoot segment consists of traditional fixed lens cameras with a depth greater than one inch and an average sale price of less than $230.

*The following model series were not included in the segment average due to small sample size: Nikon Coolpix L and P Series, Olympus SP Series, Panasonic DMC-LS Series, Polaroid Digital and Polaroid I Series.

Digital Single Lens Reflex (DSLR) Segment

(Based on a 1,000-point scale) Nikon D Series 822

DSLR Segment Average 801

Sony A (Alpha) Digital SLR Series 793

Canon Digital EOS 788

Pentax K Digital Series 787

Olympus EVOLT E Series 783

NOTE: The Digital Single Lens Reflex (DSLR) segment consists of cameras with interchangeable lenses with sophisticated features and controls.

 Source: J.D. Power and Associates

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