Austin, Texas - The cost of remotely monitoring custom-installed residential A/V systems is going down with Ihiji's launch of a $200 remote-monitoring device and a free service tier.
wall-wart-style appliance can be used in installations "of any size or scope,"
the company said. It joins a $550 remote-monitoring device intended for larger
Both devices communicate with Ihiji's Cloud-based servers, which monitor the status of connected components and report issues to the installing dealer. The dealer can often fix the problem remotely without incurring the cost of going on-site, the company said.
The service can be included in an installers' service contract, enabling installers to generate recurring revenue, improve client satisfaction, and reduce service-department costs, the company said. The new device also enables remote power management via the Cloud for existing IP-based power products.