St James, N.Y. - Global Warranty Group has extended its service provider coverage to cover 98 percent of the U.S. market.
The company, a leading provider of extended service contract and OEM programs for CE and majaps in the U.S. and Canada, said the move gives it access to over 25,000 independent servicers, allowing it to accommodate customers in even the most remote areas of the country.
"Our management team recognized that most companies' service coverage model focuses on large, densely populated metropolitan areas with little penetration in sparsely populated regions," noted president Charles Pipia. "For the past year we have worked diligently to fill this void and establish and secure a greatly expanded service network which will now allow on-site service to be available to virtually every household in the United States regardless of geographic region. We believe that we are now one of the few companies to offer true â€˜blanket' coverage nationwide."
Pipia added that consumers living in sparsely populated rural areas can now be afforded the same level of coverage and service as those residing in urban centers like New York, Chicago, Atlanta, Dallas and Los Angeles.
The expansion is supported by an "enhanced, state-of-the-art, integrated claims processing and dispatch system which â€˜fast tracks' customer claims and the service process," the company said.