Olathe, Kan. — Garmin said it corrected a firmware problem announced Wednesday in some of its high-end portable GPS devices and has released a firmware update to correct the glitch which caused the devices to shut down or fail to acquire a GPS signal.
The firmware update repairs the 7×5 series, although the company has since announced problems on the nuvi 800 series, nuvi 8×5 series, zumo 660, GPSMAP 620 and GPSMAP 640, for which it expects to offer repairs “in the near future,” according to a Garmin statement released Wednesday night.
For users of malfunctioning 7×5 units that can’t acquire a GPS satellite signal, downloads of the firmware update are available at http://www8.garmin.com/products/webupdater/howtoinstall.jsp.
Garmin 7×5 products that are unable to power on can be returned to Garmin. Users should visit www.garmin.com/support for return instructions.