Dearborn, Mich. - Ford said it created a downloadable PC/Mac app to help
customers transfer their mobile phone's address book to their car radio.
The company learned from its Sync user forum at
that customers wanted an easier way to send phone numbers and contacts to the car radio so they may dial by voice commands, such as "Call Mike at home" rather than voice dialing by single digits ("Dial 2-1-2-5-5-5-1-2-1-2.")
Ford claimed its IT developers took only 90 days to develop a beta app that was then field tested by approximately 50 current Sync users who had phonebook issues.
The app lets users set up phone contacts on a home PC or Mac and upload them to the car radio via the USB port. This avoids the time-consuming pairing of a Bluetooth phone's address book with the car radio.
The app is available as a free download on
Ford said a third of Sync users believe hands-free calling is one of the most attractive features of Sync radios.