Los Angeles – eBay and Newegg.com have expanded their fulfillment function and online offerings.
The former is adding a fifth market – Dallas – to its eBay Now program that delivers products from local stores about an hour after ordering them through the selling and auction site.
The service, which was piloted last year, uses local couriers to deliver merchandise from participating retailers including Best Buy, Office Depot, RadioShack, Target, Staples, Toys“R”Us and Walgreens. The service costs $5, requires a minimum purchase of $25, and is limited to retailers’ eBay Now assortment and what can fit inside a car; TV screen sizes, for example, are capped at 42 inches. Deliveries are generally made an hour after placing the order via mobile app or online at eBay.com/Now.
The same-day delivery area in Dallas will go as far east as Sunnyvale, Texas, as far north as Frisco and McKinney, and as far west as Irving when it goes live tomorrow.
Dallas joins the markets of San Francisco and the Bay area; the New York boroughs of Manhattan, Brooklyn and Queens; and Chicago.
Meanwhile, Newegg has added some big names to its third-party seller Marketplace, including Toys“R”Us, Overstock.com, Samy’s Camera and Griffin Technology. The additions said chief marketing officer Soren Mills, “greatly strengthen our leadership in e-commerce” and expand its merchandise offering.
Fueled by record sales in “Black” November, revenue is up 109 percent year-over-year for Newegg’s Marketplace, the e-tailer said, representing its second consecutive year of triple-digit growth since its launch in 2010.
The new programs come as e-commerce continues to outpace brick-and-mortar sales growth. The gains can be explained in part by a recent consumer survey by digital coupon site RetailMeNot.com which showed that seven in 10 holiday shoppers feel that buying online takes less time (70 percent), is more convenient (69 percent) and is less stressful (69 percent) than shopping in-store.
Cyber shoppers are also enamored of free shipping. According to the poll, 90 percent of respondents consider it “important” when buying an item online and 27 percent won’t make a purchase without it.
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