Crutchfield Adds M-Commerce Functionality - Twice

Crutchfield Adds M-Commerce Functionality

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Charlottesville, Va. - Specialty A/V direct seller Crutchfield has launched a mobile version of its e-commerce site.

The new m-commerce site can be accessed by logging onto Crutchfield.com from a mobile phone. Visitors will automatically see a version of Crutchfield's Web site that is optimized for their specific handheld device.

Users can make purchases directly on their mobile devices through a secure checkout process that has been optimized for mobile phones, and can access many of the same features available when browsing Crutchfield.com from a computer.

"We want to meet our customers wherever they shop and to provide them with the same high level of service they've come to expect from Crutchfield whether they visit the site on a desktop computer or a handheld device," said Todd Cabell, the retailer's senior manager of Web strategy.

Cabell said visits to Crutchfield's Web site from mobile phones have risen steadily over the past 12 months and that "We felt we needed to act now to optimize the mobile site experience for this growing segment of our customers." 

Indeed, mobile phone Web traffic to retailer and comparison shopping sites increased 12-fold on Black Friday and more than doubled on Cyber Monday according to Chicago-based Novarra, which provides m-commerce platforms for

Amazon.com

, Best Buy, Sears, Target and Walmart.

The company said Black Friday page views via mobile rose 792 percent for BestBuy.com, 740 percent for Walmart.com, and 492 percent for Sears.com.

The mobile version of Crutchfield's e-commerce site is powered by New York-based Usablenet.

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