At a time when CE dealers and custom pros are sifting through seemingly endless variations on popular products, Capitol is proving to be a close partner by employing technical product specialists who help our customers understand how the most appealing new products can help grow their business while the competition fall to the sideline.
Capitol is the leading distribution source for residential systems contractors, retailers, PRO AV contractors, and premium incentive resellers who are looking for home theater, telephone, integrated home systems, and commercial AV products. The company is famous for taking a 360-degree approach to its business, offering retailers high-quality products at competitive prices, plus hands-on application training, expert technical help and unmatched customer service.
As professionals work to differentiate themselves and communicate the benefits of their services to end-users, training is more critical than ever before. Capitol offers hundreds of application-based education courses throughout the year, including filled-to-capacity classes at CEDIA and other industry events, in addition to “on campus” programs at the company’s headquarters as well as the company’s web site.
Our classes cover the gamut of our customers’ needs, with networking-related products and services at the top of the list. Networking is the biggest category affecting our channel today, primarily because it encompasses so many subcategories under one umbrella. Audio/video, home controls, telecommunications, home automation, energy management, and security and more are networked throughout the home or small business, making it necessary for our customers to take an aggressive approach to learning about the myriad options available to consumers. A qualified dealer must design and install systems with components from multiple manufacturers. This is where Capitol makes a crucial difference.
In addition to education, we’re committed to shipping our customers’ orders ASAP. Any online order with in-stock product of $99 or more will receive free parcel ground freight, and all orders of in-stock product of $750 or more and ordered via phone, fax or email receive free parcel ground freight.
The bottom line: we will do whatever it takes to ensure our customers’ success.