Indianapolis - Brightpoint's subsidiary Touchstone Wireless Repair and Logistics has signed a wireless device repair services agreement with GoWireless.
Under the terms of the agreement, Brightpoint will provide a full range of repair services to GoWireless to support their more than 300 retail stores, including receiving, triage, refurbishment and Level 1, Level 2 and Level 3 mechanical repair.
"We are pleased to offer our industry-leading repair capabilities to GoWireless," stated J. Mark Howell, Brightpoint's president, Americas. "As a Verizon Wireless premium retailer, and member of the BuyCell wireless group, we are excited to expand beyond our existing distribution relationship with GoWireless and support them with our world-class repair services capabilities as well."
John Salisbury, GoWireless' COO, said in a statement, "As a leading retailer of must-have wireless products, GoWireless wants to provide our customers with high-quality repairs and reduce our total cost of ownership in the event a device is returned. We are delighted to further our relationship with Brightpoint in supporting our post-sales support and insurance programs."