Minneapolis – Best Buy
has added a new Geek Squad service plan that offers support for PCs, Macs and
tablets purchased elsewhere.
Up to three products will
be covered under the new Tech Support program, which covers virus removal, troubleshooting,
operating system and software installation and repair, and basic hardware
installation. Support will be provided in stores, and around the clock online
and over the phone.
Pricing is $200 for one
year and $280 for two years, and drops to $100/$180 with the purchase of a new
PC, Mac or tablet at Best Buy.
“We’re excited about
giving people an opportunity to have an ongoing relationship with Geek Squad on
their terms,” said Geek Squad services director. “With this service, clients
can contact us when they want, in the way they feel most comfortable — in-store,
online or over the phone.”
For total coverage,
Geek Squad Tech Support can be combined with both Geek Squad Black Tie Protection
service plans and PC setup with restore CD to cover new computer start-up for $230
annually. A Pick 2 option enables customers to pair Geek Squad Tech
Support with either Geek Squad Black Tie Protection or PC Set-Up for $169 a