St. Petersburg, Fla. – Bankers Warranty Group (BWG), a leading extended service plan provider, has received ISO 9001:2008 accreditation.
ISO 9001 is an international quality management system standard that demonstrates an organization’s ability to consistently provide products or services that meet customer and regulatory requirements, thereby enhancing customer satisfaction.
“We are pleased to receive the ISO 9001 certification,” said BWG president/CEO Kevin Rupkey. “We have a strong commitment to quality, and this certification provides evidence to our clients and their customers of our commitment to superior customer service. We understand the importance of ensuring quality in all of our processes, and look forward to extending these benefits to our partners through an ongoing commitment to the highest level of service.”
BWG said it achieved ISO 9001 certification through rigorous internal and external audits of its business processes, which validated BWG’s commitment to delivering extended warranty services to the highest standards of quality.
“This dedication is BWG’s foundation for driving high-quality, innovative, customer-focused products and services that exceed consumer expectations,” the company said.
ISO, the International Organization for Standardization, is a network of national standards institutes headquartered in Geneva, Switzerland, that is responsible for the ISO 9000 quality management standards.