JCPenney recently announced James (Jim) DePaul as the new executive vice president of stores, replacing Mike Robbins, executive vice president of stores and supply chain. DePaul reports directly to Jill Soltau, chief executive officer. DePaul has nearly 25 years of retail experience, most recently serving as chief operations officer at Shopko Stores. He also served as chief administrative officer and senior vice president of stores and operations for Shopko stores.
“I am delighted to welcome Jim to our team of highly talented retail experts at JCPenney. His track record of delivering a positive, end-to-end customer experience through seamless omni-channel integration makes him a perfect choice as we deliver on our commitment to providing an engaging and rewarding shopping experience for our customers,” said Soltau in a statement. “I would like to thank Mike for his service and leadership at JCPenney, and we wish him the best.”
DePaul is tasked with improving in-store and omnichannel operations as part of the JCPenney’s focus on transforming the customer experience to grow traffic, engagement and customer retention.
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