By Lisa Johnston
New products on display at the American International Toy Fair, held in N
BEDFORD, TEXAS – CE and majap service plan provider Warrantech recently celebrated its 30th anniversary.
Founded in 1983 as a dedicated service contract administrator, the company was acquired four years ago by AmTrust Financial Services, a Fortune 100 fastest-growing company.
Warrantech said the acquisition provided it with a financial strength that allowed it to become “a respected industry leader through product innovation and an unparalleled dedication to service.”
This TWICE webinar, hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.
COLUMBUS, OHIO – Micro Center, the 23-store IT and CE specialty chain, has signed a multiyear agreement with The Warranty Group providing its customers extended coverage under its national protection plan program.
Under the agreement, The Warranty Group will offer Micro Center customers warranty programs and customized services across a broad range of products through its brick-and-mortar showrooms.
SAN FRANCISCO – A key finding of the CEA/SquareTrade extended-warranty white paper is the importance of brand to millennials, who tend to research their purchases by scouring user and media reviews.
The following is excerpted from “Protection Plans: A Retailer’s Guide to Choosing a Warranty Partner,” produced jointly by the Consumer Electronics Association (CEA) and extended-service plan provider SquareTrade.
In an ever-competitive environment, retailers now have a tremendous opportunity to turn a common customer pain point – extended-service plans – into a surprisingly positive experience.
WASHINGTON – The Consumer Electronics Association (CEA) and SquareTrade, the extended-service plan provider, have collaborated on an instructional white paper for retailers seeking a service plan provider and higher attachment rates.
The report, based on CEA research released last fall, is the first in-depth analysis of protection-plan demand and consumer attitudes issued by the CEA. The trade association said it was prompted by recent changes in the extended-warranty industry and the growth of the mobile product segment.
ARLINGTON, VA. — Consumer confidence toward the overall economy and technology spending both saw decreases in January, according to the latest figures released today by the Consumer Electronics Association (CEA).
The CEA Index of Consumer Expectations (ICE), which measures consumer expectations about the broader economy, decreased by 1.7 points from December to reach 166.8 in January.
SANTA CLARA, CALIF. — NPD DisplaySearch cut its 2014 laptop shipment forecast, with tablets and new wearable mobile devices being the main culprit for the drop.
The research firm now expects about 134 million laptops to be shipped by the top nine PC brands in 2014, down from the 148 million shipped last year.
Competition for consumer dollars will come from the expected 12.9-inch Apple iPad and other large-screen-size tablets, along with smart watches and other wearable devices, NPD said.
ARLINGTON, VA. – The Consumer Electronics Association (CEA) reports that 44 percent of online U.S. consumers owned tablets as of December 2013, an increase of 6 percentage points from the previous year.
According to research released late last month by CEA, the “Consumer Outlook on Tablets: Adoption, Sentiment and Social Media Conversation (January 2014)” semiannual report examines trend information on consumer behavior and sentiment regarding tablet computers.
CYPRESS, CALIF. – Clarion launched three marine head units — the M704, CMS5 and CMS2 digital media receivers — and carried over four existing models to expand its selection to seven from five.
The three new models ship in the first quarter.
The $799-suggested CMS5 is a two-piece unit consisting of an outboard water-tight black box and on-dash dual-zone controller that features 4.3- inch optically bonded water-tight color LCD display.
NEW YORK — Aftermarket marine-audio sales are stable to growing, according to various car-audio suppliers, prompting multiple suppliers to expand their selections to stir up the waters.
JVC unveiled its first marine head unit in about seven years. Blaupunkt is re-entering the marine- audio aftermarket, and Clarion is expanding its head-unit selection to seven from five.