By Lisa Johnston
New products on display at the American International Toy Fair, held in N
Westlake Village, Calif. – Apple lost its No. 1 status in J.D. Power’s “Tablet Satisfaction Study” for the first time, and Samsung took Apple’s place.
Samsung was the only tablet manufacturer to improve its customer satisfaction scores in all five areas measured by the survey, boosting the company’s third-place rank in the previous survey. In that survey, Samsung fell below the industry average in customer satisfaction.
This TWICE webinar, hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.
Seoul, South Korea — Samsung Display said Monday that it recently established its first LCD display plant outside of Korea, at a new joint venture factory in Suhou, China.
The Samsung Suzhou LCD (SSL) cooperative operation was first established on April 21, 2011, as a joint venture between Samsung, Suzhou Industrial Park and TCL.
Samsung Display has a 60 percent stake in SSL; Suzhou Industrial Park (SIP) has a 30 percent stake, and TCL has a 10 percent stake.
Dallas –Samsung Mobile released a timetable for upgrading some of its key smartphones to make them compatible with the $299 Galaxy Gear smart watch, which was launched in September and was compatible only with the Galaxy Note 3 phablet.
Seoul, South Korea — Spurred mostly by rising mobile handset sales, Samsung posted a record quarter Friday showing third-quarter net profits climbed 26 percent.
Net profits reached to $7.76 billion (10.16 trillion won), and revenue climbed 13.2 percent for the year to 59.08 trillion won in the period.
Dallas — The Ativ S Neo smartphone will be Samsung’s first Windows Phone 8 smartphone for the AT&T network when it becomes available Nov. 8 at $99 with two-year contract or $21/month under AT&T’s Next frequent-upgrade program.
The LTE-equipped ATIV S Neo was launched by Sprint in August by Sprint.
Dallas – Samsung’s Galaxy S4 mini, unveiled in May in Korea, will come to the U.S. in November.
The smaller, scaled-down version of Samsung’s flagship Galaxy S4 will feature many of the same features as the S4, the company said.
Ridgefield Park, N.J. - Samsung Electronics said its Samsung Smart Media Player is now available to bring Smart Hub TV apps and services to unconnected TVs.
Samsung model GX-SM530CF, ($149.99 suggested retail), ships with more than 100 Smart Apps including Amazon Instant Video, Netflix, VUDU and YouTube, Samsung said. The Smart Media Player also enables viewers to access cable content without having to pay monthly rental fees associated with a cable box.
Ridgefield Park, N.J. —Samsung Electronics America’s headquarters, here, was evacuated on Wednesday due to a car fire in the parking garage connected to the building.
In a statement to TWICE this morning a Samsung spokesperson said, “Samsung’s Ridgefield Park office was evacuated yesterday afternoon following the report of a car fire on the outside parking deck. No injuries were reported, and normal business operations have resumed.”
Dallas – Samsung Mobile plans Oct. 6 in-store availability for its Android-based HomeSync home storage device.
HomeSync downloads and stores content from family members’ Galaxy smartphones and tablets for sharing with other family members, who can view the content on an HDMI-connected TV or on their mobile devices.
The $299 component, called HomeSync, also turns any HDMI-connected TV into a smart TV.
Ridgefield Park, N.J. — Samsung will offer its first dedicated wireless multi-room, multisource audio system on Oct. 13 when its first Shape wireless-audio products appear in stores.